Mental health service referral form: secure webform guidance

Using secure webforms to refer people experiencing mental ill health to our referral and access team NWMPHN’s secure webform is a user-friendly online form that talks directly to the system that our mental health referral and access team uses to process referrals. It is an alternative to Healthlink SmartForms (for those using HealthLink-enabled software) and … Continued

Mental health service referral form: HealthLink SmartForm guidance

Using HealthLink SmartForms to refer people experiencing mental ill health to our referral and access team GPs and other health professionals using HealthLink-enabled clinical software can use a SmartForm to refer anyone experiencing mental ill health to our mental health referral and access team. HealthLink SmartForms are secure and trackable digital referral pathways embedded in … Continued

Chronic Conditions Management: practice activations

Changes to the Medicare Benefits Schedule items for chronic disease management take effect early in the 2025-26 financial year. The changes – the first since 2005 – enable a patient-centred approach to continuity of care for people living with a chronic condition, reducing the administrative burden on general practice. Our self-directed practice activation resources provide … Continued

Finding patients in general practice who live in residential aged care homes using Pen CAT

The Australian Government’s General Practice in Aged Care Incentive supports older people living in residential aged care. It helps them receive quality primary care services from their regular provider and practice. The incentive came into effect on 1 August 2024. Eligible GPs and practices will receive incentive payments for providing services to each of their … Continued

Cultural Responsiveness Assessment Tool – Implementation Guide

The Cultural Responsiveness Assessment Tool has been developed for use by primary health care providers commissioned by North Western Melbourne Primary Health Network (NWMPHN). This guide includes step-by-step instructions on how to complete the assessment process, as well as a description of the 10 Indicators and links to other resources. It should be used in … Continued

Aboriginal and Torres Strait Islander Health toolkit (zip file)

  Our Aboriginal and Torres Strait Islander health pack designed to help general practices and health care providers to deliver better, culturally safer care to Aboriginal and Torres Strait Islander people. Learn more on our website.

MyMedicare scripts for GP clinics

How to answer patient questions about MyMedicare: As MyMedicare develops and rolls out across Australia, GPs, practice nurses and reception staff can reasonably expect to be asked a number of questions by patients. To assist in providing clear and unambiguous answers, the Victorian-Tasmanian Primary Health Network Alliance has compiled a handy list of short and … Continued

NWMPHN Research and Evaluation Strategic Action Plan

Our Research and Evaluation Strategic Action Plan aims to ensure that: research and evaluation activities are embedded in our organisational systems and processes to inform decision-making and for continuous quality improvement we consistently use and create evidence, where the opportunity exists we support and undertake translational research that is high quality and aligned to NWMPHN’s … Continued

NWMPHN Aboriginal Engagement Guide

The Aboriginal Engagement Guide has been developed as an activity of North Western Melbourne Primary Health Network’s Innovate Reconciliation Action Plan 2021–23. The plan has been developed to support these 3 objectives: Build the capacity of our staff to develop and maintain relationships with Aboriginal and Torres Strait Islander people and organisations in a respectful, … Continued

Primary Health Networks mental health care guidance – initial assessment and referral for mental health care

This document provides guidance to Primary Health Network on establishing effective systems for the initial assessment and referral of individuals presenting with mental health conditions in primary health care settings.