My mental health

Look after your mental health and wellbeing.
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Your mental health and wellbeing influences how you think, feel, and behave in daily life.

It also affects your ability to cope with stress, overcome challenges, build relationships, and recover from life’s setbacks and hardships. Mental health is important at every stage of life, from childhood to adolescence and throughout adulthood.

The good news is that there is help available to assist you to maintain your mental health and wellbeing.

Here are some options

  1. Talking to your GP is always a good place to start when you need help.
  2. Find what you need. The Looking after your mental health and wellbeing guide can help, as can the selection of local services and online support below.
  3. Need more help? If you need someone to help you find the support you need, call HeadtoHelp 1800 595 212 or visit A trained professional will take your call, give you advice about services and support, and if you need it, connect you to a free HeadtoHelp hub, or help you find the support that suits your needs.
A woman talking to a mental health support worker.

Local services and online support

The following service guide includes services available for everyone (regardless of age or circumstance) as well as for families, young people, men, LGBTIQ people, Aboriginal and Torres Strait Islander people, people from migrant and refugee backgrounds, those seeking asylum, and carers.

All services provide confidential support and are legally obliged to protect your privacy and handle your information with care. Many are free or low-cost. Please contact the service directly to find out if it is suitable for you.

For everyone

For more detail about specific services in your local area visit You can also find state-wide phone and online mental health services at

  • HeadtoHelp

    Free service, for all Victorians, of all ages. Open 8:30am – 5:00pm, Monday to Friday.

    A trained professional will take your call, give you advice, and if you need it, connect you to a free HeadtoHelp hub or help you find the support that suits your needs.

    Call: 1800 595 212


  • Alcohol and Drug Support – DirectLine

  • Beyond Blue

  • CAREinMIND™ Wellbeing Support Service

    Free 24/7 online and phone counselling for people living, working or studying in Melbourne’s northern, central and western suburbs.

    Call 1300 096 269

  • Community health services

    Community health services provide free and low-cost assistance, including counselling.

    You can find all local community health centres listed on the Victorian Department of Health and Human Services website:

  • GriefLine

  • Head to Health

    A large range of online programs and resources – find the right digital mental health support for your needs.

  • Lifeline

    Free 24-hour national telephone crisis counselling service.

    Call: 13 11 14
    Text: 0477 131 114 – Online counselling service, further information and service finder.

  • Suicide Call Back Service

  • Support After Suicide

    Free all-ages counselling, support groups and online resources for those bereaved by suicide.

    Call: 03 9421 7640

  • Specialist mental health services

    Operates 24 hours a day, 7 days a week. Provides immediate telephone access to an experienced mental health clinician who can help determine the type and urgency of the response needed. This is a free service.

    Emergency numbers for local government areas (depending where you live):

For families

  • drummond street services

    Adopts a whole-of-family and community-based approach to providing support. Available for personal counselling, parenting classes, seminars, or facilitated groups.

    Call:03 9663 6733

  • Kids Helpline

  • PANDA - Perinatal Anxiety and Depression Australia

    Free information and helpline service for women, men and their families who are finding it difficult to cope leading up to or following the birth of a child.

    Call: 1300 726 306

  • Parentline

    Free phone service for parents and carers of children from birth to 18 years old, offering counselling and support on parenting issues.

    Call: 13 22 89

  • Safe Steps

    Free professional support services for women and children experiencing violence and abuse from a partner or ex-partner, another family member or someone close to them.

    Call: 1800 015 188

For young people

For men

  • MensLine Australia

    Free telephone and online support, information and referral service to help men with relationship and other problems.

    Call: 1300 789 978

  • You Got This Mate

    A website that provides tips and info to help men reach their best possible mental health.

For LGBTIQ people

For Aboriginal and Torres Strait Islander people

  • Dardi Munwurro

  • Djirra – Family violence support service for Aboriginal people

    Free practical support to Aboriginal women and particularly to Aboriginal people who are currently experiencing family violence or have in the past.

    Call: 1800 105 303

  • Thirrili – National Indigenous Critical Response Service (NICRS)

    The NICRS supports individuals, families and communities affected by suicide or other significant trauma. A critical response support advocate can be contacted 24/7.

    Call: 1800 805 801

  • Victorian Aboriginal Child Care Agency

  • Victorian Aboriginal Health Service

    Free, culturally safe service for adults and children. Provides social and emotional wellbeing and mental health counselling, cultural healing and recovery programs, care coordination and outreach support, for individuals and families.

    Call: 03 9403 3300

  • WellMob

    Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander people.

Multicultural, asylum seeker and refugee support services

  • Asylum Seeker Resource Centre

  • Cabrini Asylum Seeker and Refugee Health Hub

  • Foundation House

    Free counselling and support for people who have experienced refugee trauma. Supporting survivors of torture and other traumatic events.

    Call: 03 9389 8900

  • InTouch – Multicultural Centre Against Family Violence

    Free support services for migrant and refugee women who are experiencing or have had experiences of family violence. 9:00am – 5:00pm weekdays.

    Call: 1800 755 988

  • Translating and Interpreting Service

    Free interpreter services for people who do not speak English at the cost of a local call.

    Call: 131 450

Peer support

  • Beyond Blue

  • GROW mental wellbeing programs

  • SANE Australia forums

    SANE supports people living with complex mental health issues, and the people who care for them. SANE hosts safe, anonymous mental health discussions which are monitored 24/7 by mental health professionals.

    Call: 1800 18 7263

For carers

A carer can be someone who supports a relative or friend experiencing mental illness. It’s vital that carers look after themselves too.

There are a range of services to support family, friends and carers of people with a mental illness. These can provide practical, financial and emotional support through services such as respite care, training and peer support.

  • Carers Australia – Victoria

  • Carer Gateway

  • Mind Australia

  • SANE Australia forums

    SANE supports people living with complex mental health issues, and the people who care for them. SANE hosts safe, anonymous mental health discussions which are monitored 24/7 by mental health professionals.

    Call: 1800 18 7263

  • Tandem

    Victorian peak body representing carers of people living with mental illness. Provides a range of lobbying, research, policy, training and support services to family and friends.

    Call: 1800 314 325

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