It also affects your ability to cope with stress, overcome challenges, build relationships, and recover from life’s setbacks and hardships. Mental health is important at every stage of life, from childhood to adolescence and throughout adulthood.
The good news is that there is help available to assist you to maintain your mental health and wellbeing. This page includes a list of local services and “Looking after your mental health and wellbeing” resources in a number of languages.
The following service guide includes services available for everyone (regardless of age or circumstance) as well as for families, young people, men, LGBTIQ people, Aboriginal and Torres Strait Islander people, people from migrant and refugee backgrounds, those seeking asylum, and carers.
All services provide confidential support and are legally obliged to protect your privacy and handle your information with care. Many are free or low-cost. Please contact the service directly to find out if it is suitable for you.
For more detail about specific services in your local area visit healthdirect.gov.au. You can also find state-wide phone and online mental health services at health.vic.gov.au.
Free service, for all Victorians, of all ages. Open 8:30am – 5:00pm, Monday to Friday.
A trained professional will take your call, give you advice, and if you need it, connect you to a free Head to Health hub or help you find the support that suits your needs.
Call: 1800 595 212
headtohealthvic.org.au
Free 24-hour alcohol and drug counselling and referral via telephone or online chat.
Free information and support, chat online, email or join an online community forum.
Black Dog Institute is the only independent medical institute in Australia investigating mental health research for all ages. Using its unique translational approach allows it to quickly turn world-class scientific findings into clinical services, educational programs and e-health products that improve the lives of people with mental illness.
Free 24/7 online and phone counselling for people living, working or studying in Melbourne’s northern, central and western suburbs.
Community health services provide free and low-cost assistance, including counselling.
You can find all local community health centres listed on the Victorian Department of Health website.
Free counselling and support to people experiencing loss and grief at any stage in life.
Call: 1300 845 745
griefline.org.au
A large range of online programs and resources – find the right digital mental health support for your needs.
Free 24-hour national telephone crisis counselling service.
Call: 13 11 14
Text: 0477 131 114
lifeline.org.au – Online counselling service, further information and service finder.
The Victorian Government’s Mental Health and Wellbeing Hubs are available to Victorians of all ages who have any mental health or wellbeing concerns.
Support is also available for families, friends and carers of people who are experiencing mental health issues.
Call: 1300 375 330
betterhealth.vic.gov.au/mental-health-and-wellbeing-hubs
Free 24-hour national telephone and online counselling service for people 15 years and over who are suicidal or bereaved by suicide.
Free all-ages counselling, support groups and online resources for those bereaved by suicide.
Call: 03 9421 7640
jss.org.au
Operates 24 hours a day, 7 days a week. Provides immediate telephone access to an experienced mental health clinician who can help determine the type and urgency of the response needed. This is a free service.
Emergency numbers for local government areas (depending where you live):
Adopts a whole-of-family and community-based approach to providing support. Available for personal counselling, parenting classes, seminars, or facilitated groups.
Call:03 9663 6733
ds.org.au
ForWhen provides new and expecting parents – mums, dads, and guardians – with a caring, supportive mental health navigation service, to guide you and your family throughout your perinatal journey, from your baby’s conception until their first birthday.
It’s a national support line that connects you to the right service that can help you understand what you’re feeling and provide the guidance and support you need at the right time. All you need to do is call 1300 24 23 22 or visit forwhenhelpline.org.au.
Free 24-hour telephone and online counselling service for young people aged 5 to 25 years.
Call:1800 55 1800
For kids: kidshelpline.com.au/kids
For teenagers and young adults:kidshelpline.com.au/teens
Free information and helpline service for women, men and their families who are finding it difficult to cope leading up to or following the birth of a child.
Call: 1300 726 306
panda.org.au
Free phone service for parents and carers of children from birth to 18 years old, offering counselling and support on parenting issues.
Call: 13 22 89
services.dffh.vic.gov.au/parentline
Free professional support services for women and children experiencing violence and abuse from a partner or ex-partner, another family member or someone close to them.
Call: 1800 015 188
safesteps.org.au
Free confidential 24-hour telephone and online counselling service for young people aged 5 to 25 years.
Call: 1800 55 1800
For teenagers and young adults: kidshelpline.com.au/teens
Providing mental health services for young people aged 12-25. Chat at a centre, online, by email, or speak on the phone with a qualified professional.
Call eheadspace: 1800 650 890
headspace.org.au/eheadspace
Here are the headspace centres near you:
headspace Collingwood
Call: 03 9417 0150
16 Lulie St, Abbotsford VIC 3067
headspace Craigieburn
Call: 03 8338 0919
Level 1/340 Craigieburn Rd, Craigieburn VIC 3064
headspace Glenroy
Call: 03 9304 1011
2A Hartington St, Glenroy VIC 3046
headspace Melton
Call: 03 8065 5600
16 Brooklyn Rd, Melton South VIC 3338
headspace Sunshine
Call: 03 9927 6222
Visy Cares Hub, 80B Harvester Rd, Sunshine VIC 3020
headspace Werribee
Call: 03 8001 2366
13/5 Duncans Rd, Werribee VIC 3030
Online community for young people between the ages of 14-25 to chat, connect and support each other.
Free telephone and online support, information and referral service to help men with relationship and other problems.
Call: 1300 789 978
mensline.org.au
A website that provides tips and info to help men reach their best possible mental health.
The Mind Equality Centre is a safe place for LGBTIQ people that provides psychological and allied health counselling for individuals, couples and families.
Call: 1300 054 284 (13 000 LGBTI)
Email: MindEqualityCentre@mindaustralia.org.au
mindaustralia.org.au/mind-equality-centre
Free telephone and online chat peer support between the hours of 3:00pm to midnight, 7 days per week.
Call: 1800 184 527
Web chat and more information: qlife.org.au
queerspace provides low or no-cost confidential counselling, peer support and a range of other services to support LGBTIQ people and their families.
Free telephone and online chat peer support between the hours of 10:00am to 6.00pm, 7 days per week.
Free, peer-driven support services for LGBTIQ people, their families, friends and communities.
Men’s and family counselling services, including mensline specifically for Aboriginal men.
Free practical support to Aboriginal women and particularly to Aboriginal people who are currently experiencing family violence or have in the past.
Call: 1800 105 303
djirra.org.au
The NICRS supports individuals, families and communities affected by suicide or other significant trauma. A critical response support advocate can be contacted 24/7.
Family counselling and a range of support services for the Victorian Aboriginal community.
Call:
Free, culturally safe service for adults and children. Provides social and emotional wellbeing and mental health counselling, cultural healing and recovery programs, care coordination and outreach support, for individuals and families.
Call: 03 9403 3300
vahs.org.au
Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander people.
Yarn safely with culturally suitable counsellors who ‘get it’, no matter how big or small the challenge. 24 hours a day, 7 days a week.
Provides a range of free support services including health care.
Free health services for people seeking asylum and newly arrived refugees.
Call: 03 9508 1222
cabrini.com.au
Free counselling and support for people who have experienced refugee trauma. Supporting survivors of torture and other traumatic events.
Free support services for migrant and refugee women who are experiencing or have had experiences of family violence. 9:00am – 5:00pm weekdays.
Call: 1800 755 988
intouch.org.au
Free interpreter services for people who do not speak English at the cost of a local call.
Call: 131 450
tisnational.gov.au
Join an online forum.
Offering group peer support in mental health recovery.
Call: 1800 558 268 to find a group near you.
grow.org.au
SANE supports people living with complex mental health issues, and the people who care for them. SANE hosts safe, anonymous mental health discussions which are monitored 24/7 by mental health professionals.
Call: 1800 18 7263
sane.org
A carer can be someone who supports a relative or friend experiencing mental illness. It’s vital that carers look after themselves too.
There are a range of services to support family, friends and carers of people with a mental illness. These can provide practical, financial and emotional support through services such as respite care, training and peer support.
Provides information about available supports for carers in Victoria.
A free service providing an entry point to carer support services across the country.
Provides support to mental health carers through online information and its Carers Help Line.
SANE supports people living with complex mental health issues, and the people who care for them. SANE hosts safe, anonymous mental health discussions which are monitored 24/7 by mental health professionals.
Call: 1800 18 7263
sane.org/forums
Victorian peak body representing carers of people living with mental illness. Provides a range of lobbying, research, policy, training and support services to family and friends.
In addition, our System of Care page includes local services that are funded by North Western Melbourne Primary Health Network. This page includes services for mental health, suicide prevention, and alcohol and other drugs treatment and support services.
Your mental health and wellbeing influences how you think, feel, and behave in daily life.
It also affects your ability to cope with stress, overcome challenges, build relationships, and recover from life’s setbacks and hardships. Mental health is important at every stage of life, from childhood to adolescence and throughout adulthood.
The good news is that there is help available to assist you to maintain your mental health and wellbeing.
Looking after your mental health and wellbeing – မြန်မာ
Looking after your mental health and wellbeing A3 poster – မြန်မာ
Looking after your mental health and wellbeing video – မြန်မာ
Looking after your mental health and wellbeing – ကညီကျိ
Looking after your mental health and wellbeing A3 poster – ကညီကျိ
Hãy quan tâm chăm sóc sức khỏe tâm thần và đời sống hạnh phúc của quý vị
Hãy quan tâm chăm sóc sức khỏe tâm thần và đời sống hạnh phúc của quý vị A3 poster
Hãy quan tâm chăm sóc sức khỏe tâm thần và đời sống hạnh phúc của quý vị video
Looking after your mental health and wellbeing guide
Looking after your mental health and wellbeing A3 poster
Looking after your mental health and wellbeing video
We value your feedback. Let us know what you think, including any ideas about how this guide can be improved, using the form at nwmphn.org.au/feedback
We acknowledge the people of the Kulin nations as the Traditional Custodians of the land on which our work in the community takes place. We pay our respects to their Elders past and present.
We also recognise, respect and affirm the central role played in our work by people with lived experience, their families and/or carers.
While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.
We acknowledge the people of the Kulin nations as the Traditional Custodians of the land on which our work in the community takes place. We pay our respects to their Elders past and present.
We also recognise, respect and affirm the central role played in our work by people with lived experience, their families and/or carers.
While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.
