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Provider Connect Australia

Provider Connect Australia™ (PCA) is an Australian Digital Health Agency (ADHA) initiative to help healthcare providers update their business information in a single place.

North Western Melbourne Primary Health Network (NWMPHN) has partnered with PCA to help transform data accuracy and increase digital health interoperability across the Australian health care ecosystem.

A growing number of health care providers and business partners are using the free PCA service to streamline their relationships and reduce their admin burden.

Watch this short video for a quick overview of how PCA works:

For health care providers

The fastest way for health care providers to keep business partners and patients up-to-date with important business changes – like opening hours, contact information and health care services – is by updating their details through PCA.

Once registered with PCA, providers can choose to automatically send these important business updates to all their business partners, eliminating the need to manually update multiple platforms when their details change.

Register for PCA

Health care providers who register in PCA can publish their details directly to their PHN, and the National Health Services Directory’s Service Finder on the same day, making it easier for patients to find you.

A PRODA account is required to register. Register for PRODA if needed.

Once logged in to PRODA, simply go to the ‘PCA tile’ and register.

Help with registering for PCA

We recommend registering with PCA, an ADHA initiative that helps health care providers update their business information in a single place. Find out more here.

A step-by-step guide to getting started with PCA is available.

Health care providers can also get support to register for PCA by calling the agency’s digital adoption support team on (02) 6223 0741 and selecting option 3.

PCA business partner

If your organisation relies on up-to-date information from health providers, PCA can streamline your provider registration process. Your organisation can receive automatic updates from the health care provider organisations you support and reduce or eliminate the potential for errors from manually transcribing information.

Become a PCA business partner

Email pca@digitalhealth.gov.au for more information about or to book a meeting to become a PCA business partner.

Explore the benefits of registering as a PCA business partner.

Learn more about business partner benefits

To learn more about business partner benefits, watch this video: