Current Tenders

Are you new to accreditation? Would you like a detailed understanding of the RACGP accreditation standards, requirements and demonstrating compliance?

North Western Melbourne Primary Health Network (NWMPHN) is offering 20 practices access to an e-learning module to increase your confidence and skills during your practice’s accreditation process.

The e-learning will be supplied by Medical Business Services, which is run by experienced practice manager Riwka Hagen.

Practice teams will be given access to one online learning module: RACGP Accreditation Basics. The module contains 1 to 2 hours of learning content including activities, quizzes, templates, tools and evaluation.

Practices will also be required to attend the following education sessions:

• Supporting practices with accreditation webinar on Thursday, 28 October 2021 from 12:00pm to 1.00pm.
• A follow up 1-hour small group learning session to be booked in late January or February 2022 (date will be arranged to suit participants).

How to apply

Please complete the application form (below) and email it to education@nwmphn.org.au

 Accreditation e-learning EOI (.docx)

Applications close at 5:00pm AEST on Friday, 1 October 2021.

Please direct all queries to:

Claire Hardi
Workforce Development Program Support Officer
North Western Melbourne Primary Health Network
Phone: (03) 9347 1188
Email: education@nwmphn.org.au

Are your middle-aged patients worried about developing dementia? Do you help them to reduce their risk of developing dementia?

We are currently seeking practices to be involved in implementing one of two new primary care based interventions for assessing dementia risk and reducing risk factors in middle-aged adults. Nurse training, patient education resources and clinic remuneration are just some of the benefits of being involved.

Expressions of interest (EOI) are now open and documentation is available below.

  The HAPPI MIND Study: EOI

This EOI will close on Friday, 24 September 2021. Email happimind@monash.edu for further information.

Would you like to increase staff confidence to use your clinical software, improve data quality and uptake of digital health initiatives in your practice?

North Western Melbourne Primary Health Network (NWMPHN) is offering practices* access to data quality and digital health modules in Train IT Medical’s online learning management system (LMS). Train IT Medical is run by experienced practice manager Katrina Otto.

The modules aim to increase the capacity and confidence of general practice teams to effectively use their clinical software to:

• improve data quality
• increase quality improvement activities
• encourage the uptake and use of digital health initiatives for providers and patients.

Practice teams will be given access to four online learning modules that must be completed by May 2022. The four modules are:

1. Essential clinical data using Best Practice or MedicalDirector
2. Database cleansing using Best Practice or MedicalDirector
3. Quality Improvement and PIP QI including Pen and Best Practice or MedicalDirector
4. Digital Health and My Health Record using Best Practice or MedicalDirector

Practices will be required to complete four documented Plan Do Study Act cycles throughout the licence period to enable and sustain change within practice, and will need to participate in evaluation and review activities. Practices will receive support throughout the project from their NWMPHN relationship manager.

*Training is only available at this stage for practices with MedicalDirector and Best Practice software.

Benefits for your practice

• Self-paced training on how to get the most out of your practice software including improving data quality, using software to support quality improvement and increase the use of My Health Record.
• Support to undertake quality improvement activities.
• Improved data quality for your practice.
• Opportunities to share, network and connect with other practices through discussion board section of the LMS.
• Completion of all project activities will contribute to requirements for the PIP QI Incentive.

How to apply

For more information and to apply, please download and complete the application form below and email to education@nwmphn.org.au

 Application form (.docx)

Applications are open until all available licences are taken.  

Please direct all queries to:

Claire Hardi
Workforce Development Program Officer, North Western Melbourne Primary Health Network
Phone: (03) 9347 1188
Email: education@nwmphn.org.au

Opportunity for general practices to improve the quality of life of patients with life-limiting illnesses.

North Western Melbourne Primary Health Network has partnered with the North and West Metropolitan Region Palliative Care Consortium to offer general practices the opportunity to connect with local community based palliative care providers.

Practices can request a visit from a community palliative care team member to provide information, education, and support, and help improve understanding and access to community palliative care services.

Visits can be virtual or in person as COVID-19 guidelines permit. Visits will be arranged by our liaison officer at a time that suits the practice.

Apply now and help enhance the palliative care journey for patients in our region.

• Online application form

“What do you do when the client does open up and it’s the end of your 15-minute appointment?… How to make them feel safe and also listened to and validated and get them back in another day?”

North Western Melbourne Primary Health Network (NWMPHN) is partnering with Professor Kelsey Hegarty from the University of Melbourne Safer Families Centre to offer practices an opportunity to participate in a fully supported five-month quality improvement activity.

The approach is to build and sustain greater internal capacity within primary care providers to respond to the high prevalence of family violence-related presentations in primary care. The project team will deliver a comprehensive, practice-based education program tailored to overcome challenges affecting your capacity to respond to family violence.

This opportunity is open to the whole NWMPHN catchment. Project waves will continue to commence throughout 2021.

Please note: we are now considering non-accredited practices to participate in this project.

 Watch our webinar on the shadow pandemic of family violence for more information.

What’s involved?

• Support throughout the project from the NWMPHN project lead and a family violence support worker from a local service.
• Three in-practice education sessions delivered by clinical GPs from the Safer Families Centre and a family violence support worker from Northern Specialist Family Violence Services.
• Two virtual workshops with other participating practices to provide an understanding of quality improvement methodology, and to support sustainability of practice improvements.
• Secondary consult/mentoring support from the Safer Families Centre’s family violence support worker.
• Monthly visits from the NWMPHN project lead to support your practice’s selected quality improvement activities.

Benefits for your practice

• Incentive payment of $3,000 (+GST) for participating practices that complete the program.
• RACGP-accredited CPD activity opportunity (previously 40 Category 1 points).
• Facilitated learning workshops with subject matter experts.
• Dedicated support from the NWMPHN project lead and a local family violence support worker to help you complete this quality improvement activity.
• Opportunity to share, network and connect with other practices involved in the project.
• Participation in this facilitated quality improvement project will help to meet the requirements for the Practice Incentives Program Quality Improvement Incentive.

How to apply

Please complete the below application form and email to primarycare@nwmphn.org.au

• Download application form (.docx)

If successful, our project lead will work with you to determine when your practice would like to start the project.

Please direct all queries to:

Irina Basanko
IQI Project Lead – Family Violence
North Western Melbourne Primary Health Network
Phone: (03) 9347 1188
Email: Irina.Basanko@nwmphn.org.au

We are inviting all general practices to register for free access to complete the Emergency Response Planning Tool (ERPT), endorsed by the RACGP.

Has your practice got an up-to-date plan in place to help you respond to and recover from an emergency or disaster?

The 2020–21 bushfires had a devastating impact on the community and the threat of a third wave of COVID-19 remains ever present for clinicians.

Seemingly minor internal emergencies can also strike practices at any moment and have the potential to disrupt your business. How would your team respond to:

• a burst water main or gas leak?
• a power outage, loss of data or IT hack?
• equipment theft or loss of medical records?

The Victorian Department of Health and Human Services (DHHS) is offering more fully subsidised ERPT licences for use by general practice. DHHS acknowledge the importance of an up-to-date emergency response plan in ensuring that communities are able to continue to access essential health services during a range of emergency events.

Now is the perfect time to take advantage of a free licence and update your emergency response plan. Make sure all staff are informed and prepared in the case of an emergency.

The ERPT is easy to complete and you will receive free training and support from the Healthpoint ANZ team.

Licences are limited – please register now to avoid disappointment.

Applications are open until further notice.

What will your practice receive?

Each participating general practice will receive:

• fully subsidised access to the ERPT in 2021 (normally $385)
• support from Healthpoint ANZ, including an initial set-up/orientation video call to help you complete an emergency response plan
• ongoing access to the Healthpoint ANZ help desk
• further support from your practice’s relationship manager at North Western Melbourne Primary Health Network as required.

How to register for the ERPT

1. Go to the URL: erpt.racgp.org.au/standardlogin
2. Click on Register your practice for the ERPT, in red. Complete the few details.
3. HealthpointANZ will contact you to arrange training and support

Visit the RACGP website to find out more and watch a video about the ERPT.

For enquiries please contact the Primary Health Care Improvement Team on (03) 9347 1188 or email primarycare@nwmphn.org.au

Healthdirect Video Call is an easy-to-use telehealth platform funded by the Commonwealth Government.

Due to the increased need for telehealth during the COVID-19 pandemic, Video Call is now available free of charge for all general practices in our catchment until 31 December 2021 (extended from 31 March 2021).

Healthdirect Video Call allows health care services using telehealth to provide a single, consistent entry point on their website. Patients simply click a link to enter an online waiting room for their appointment. Patients do not need an account, special software or dial-in details, which reduces the need for extra resources or systems to support video consulting.

To register for a free licence:

• GPs in private practice who wish to start using the service can register for a free licence here.
• GPs in Aboriginal Community Controlled Health Organisations who wish to start using the service can register for a free licence here.

Resources

• Visit the Healthdirect website for more information about how Video Call works.
• To help you get started and improve your Video Call skills, refer to the healthdirect webinars, starter guide and other guides and videos.

RACGP accredited training

In collaboration with the RACGP, healthdirect is offering CPD courses that support GPs and Practice Managers to use Video Call more confidently and effectively. The following free courses are run by healthdirect RACGP Education Activity Representatives:

• Essential Video Call training 1 hour 2 CPD points for RACGP or 1 hour ACCRM credit. This module is for GPs new to Video Call and covers the basic functionality of the platform. The course will also suit practice managers who may be implementing telehealth into their practice workflows.
• Advanced Video Call training 1 hour 2 CPD points for RACGP or 1 hour ACCRM credit. This module covers more advanced use of the platform. The course will also suit Practice Managers and anyone interested in how Video Call can reshape the provision of services to patients or clients.

For more information contact:

Hamish Blanden
Program Support Officer, Primary Health Care Improvement
North Western Melbourne Primary Health Network
Phone: 03 9347 1188
Email: primarycare@nwmphn.org.au