Our system of care promotes a person-centred approach to mental health, suicide and alcohol and other drug treatment and care. It supports services that are responsive to community needs and expectations.
Services commissioned under our system of care deliver targeted, appropriate services to a wide range of community and cultural groups at numerous locations across our region.
Services in this directory are presented according to age group, target population, location, treatment type and level of vulnerability to assist people to find the best service for their individual needs.
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Enrich Program | Orygen
Enrich is a partnership model program operating out of Sunbury Cobaw Community Health. The program employs senior mental health practitioners who are supported with specialist skills from Orygen, including psychiatry.
Target populations: People with a diagnosed mental illness in the Sunbury and Macedon regions.
Locations: Macedon Ranges, Sunbury
REFERRAL NOT REQUIRED
Head to Health Victoria | Wyndham Vale, Broadmeadows and Brunswick East
Head to Health provides advice and a welcoming place for everyone who needs mental health and wellbeing support. It is available to all Victorians of all ages.
The service provides care navigation, access to a multidisciplinary mental health team at Head to Health hubs, and a team-care approach, to complement and supplement GP care.
Target populations: Victorians of all ages
Locations: Whole region
REFERRAL NOT REQUIRED
CAREinMIND Wellbeing Support Service | On the Line
A free telephone and online counselling service for people in the north, central or western suburbs of Melbourne who are feeling the pressures and stresses of everyday life.
The number of sessions available are flexible.
Target populations:
Available to the whole community.
Locations: N/A
REFERRAL NOT REQUIRED
The Zone | The Zone Alliance (YSAS, Odyssey House, Drummond Street Services)
The Zone is an AOD intersectional care coordination program for young people and their families.
This program assists young people, families and friends who are experiencing concerns related to alcohol and/or other drug use. It offers:
- one-to-one support
- group work support
- virtual support (telehealth)
- day stay rehabilitation.
The service helps clients change the way they think about the substance use and find ways to improve their health and wellbeing.
Target populations: Young people (12 to 25 years old) and their families and significant others experiencing harms associated with alcohol and/or other drug use. It focuses on addressing the needs across diverse communities including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, LGBTIQ people, people with comorbid AOD and mental health concerns, people experiencing homelessness, refugees and people seeking asylum.
Locations: Brimbank, Darebin, Hobsons Bay, Hume, Macedon Ranges, Maribyrnong, Melton, Merri-bek, Moonee Valley, Moorabool, Wyndham
REFERRAL NOT REQUIRED
Psychosocial Support Service | Neami National
Psychosocial Support Services will provide much needed support for people with severe and complex mental illness who are not eligible for assistance through the NDIS. The services are for people who would benefit from time-limited, non-clinical psychosocial support.
The length of support can range from eight weeks to a maximum of 12 months, depending on the individual’s needs.
Target populations:
People with severe mental illness who are not eligible for the National Disability Insurance Scheme (NDIS).
Locations: Darebin, Hume, Macedon Ranges, Melbourne, Merri-bek, Moonee Valley, Yarra
Psychosocial Support Service | cohealth
Psychosocial Support Services will provide much needed support for people with severe and complex mental illness who are not eligible for assistance through the NDIS. The services are for people who would benefit from time-limited, non-clinical psychosocial support.
The length of support can range from eight weeks to a maximum of 12 months, depending on the individual’s needs.
Target populations:
People with severe mental illness who are not eligible for the National Disability Insurance Scheme (NDIS).
Locations: Brimbank, Hobsons Bay, Maribyrnong, Melton, Moorabool, Wyndham
CAREinMIND Suicide Prevention Service | CAREinMIND providers
Intensive, short term psychological services for people who have been assessed as being at increased risk of self-harm or suicide and are being supported in community.
People generally receive 6-8 appointments/sessions in this service.
Target populations:
People who have self harmed, attempted suicide or who have suicidal ideation.
Locations: Whole region
CAREinMIND Intensive Support Service
Key aspects of the service are clinical nursing services, medication support, care co-ordination and liaison (clinical and non-clinical services), family support and liaison, improving access to psychiatrist and psychological care.
Service providers include: Australian Primary Mental Health Alliance, cohealth, Empathy Healthcare, Evans Street Medical Clinic, headspace Sunshine, Sage Health, Westgate Health Co-op, Your Community Health and individual practice providers.
Target populations:
People with severe mental illness and other complex care needs suitable to be supported in the primary care setting.
Locations: Whole region
CAREinMIND Targeted Psychological Support Services
Focussed psychological therapies delivered by qualified mental health practitioners, for people with mild to moderate diagnosed mental health issues.
People generally receive up to 12 face to face appointments/ sessions per year in this service.
Services providers include: CAREinMIND, Drummond Street Services, Drummond Street queerspace, Merri Health, MIND Australia – Fitzroy, Thorne Harbour Health, Macedon Ranges Health and individual practice providers.
Target populations:
People with a diagnosed (mild to moderate) mental illness (includes clients under the age of 18 with a provisional diagnosis).
Locations: Whole region
Connexions | Jesuit Social Services
Counselling, casework and advocacy for young people. The program seeks to engage young people by establishing relationships built on trust and understanding.
People generally receive a flexible number of sessions to meet their needs.
Target populations:
Young People (16-28 years) with high and complex needs, particularly individuals struggling with concurrent mental health and substance misuse.
Locations: Collingwood, Sunshine
REFERRAL NOT REQUIRED
AOD Program in the North & West | Victorian Aboriginal Health Service (VAHS)
Treatment includes intake and assessment, counselling, care coordination and case management and referral for the Aboriginal community.
People generally receive a flexible number of sessions to meet their needs.
Target populations:
Aboriginal people with substance misuse issues.
Locations: North Melbourne, Preston, West Melbourne
REFERRAL NOT REQUIRED
Q Health | Merri Health
An integrated LGBTIQ service that responds to the unique and complex AOD substance use issues and needs of LGBTIQ communities.
People generally receive up to 12 sessions per year in this service.
Target populations:
LGBTIQ communities with AOD substance use issues.
Locations: Brunswick, Coburg
