System of Care services

Our system of care promotes a person-centred approach to mental health, suicide and alcohol and other drug treatment and care. It supports services that are responsive to community needs and expectations.

Services commissioned under our system of care deliver targeted, appropriate services to a wide range of community and cultural groups at numerous locations across our region.

Services in this directory are presented according to age group, target population, location, treatment type and level of vulnerability to assist people to find the best service for their individual needs.

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  • Wellbeing Support Services
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  • Aboriginal and Torres Strait Islanders
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  • LGBTIQ communities
  • Older adults
  • People experiencing homelessness
  • Youth (12-25)
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Head to Health Victoria

Head to Health provides advice and a welcoming place for everyone who needs mental health and wellbeing support. It is available to all Victorians of all ages.

The service provides care navigation, access to a multidisciplinary mental health team at Head to Health hubs, and a team-care approach, to complement and supplement GP care.

Target populations: Victorians of all ages

Locations: Whole region


REFERRAL NOT REQUIRED

LGBTIQ Alcohol and Other Drug service | Thorne Harbour Health

Everyone needs help and support at some point in their lives: whether it’s for mental health, sexual health, to address concerns about alcohol and drug use or just someone to talk to.

Thorne Harbour Health services are developed to improve the health and mental well-being of LGBTIQ community members, and they work to be there when and where people need them most.

Services include:

  • brief interventions
  • individual (and family) counselling
  • case management and care coordination
  • outreach.

Group work

  • ReWired – an 8-week program for men who have sex with men addressing methamphetamine use in the context of sex.
  • ADMIN – a group for transgender, non-binary and gender diverse people looking to better manage their alcohol and other drug use.
  • Drink Limits – an eight-week group for LBQ women who are concerned about their drinking.

Target populations: LGBTIQ people and their family and friends.

Locations: Brimbank, Hobson's Bay, Maribyrnong, Melbourne, Yarra

Youth AOD Intersectional Care Coordination Program | YSAS Alliance (YSAS, Odyssey House, Drummond Street Services)

This program assists young people, families and friends who are experiencing concerns related to alcohol and/or other drug use. It offers:

  • one-to-one support
  • group work support
  • virtual support (telehealth)
  • day stay rehabilitation.

The service helps clients change the way they think about the substance use and find ways to improve their health and wellbeing.

Target populations: Young people (12 to 25 years old) and their families and significant others experiencing harms associated with alcohol and/or other drug use. It focuses on addressing the needs across diverse communities including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, LGBTIQ people, people with comorbid AOD and mental health concerns, people experiencing homelessness, refugees and people seeking asylum.

Locations: Brimbank, Darebin, Hobson's Bay, Hume, Macedon Ranges, Maribyrnong, Melton, Moonee Valley, Moorabool, Moreland, Wyndham


REFERRAL NOT REQUIRED

COPE | Eastern Health Turning Point Alcohol & Drug Centre

COPE provide a specialised treatment program for individuals presenting with coexisting substance dependence and significant trauma.

Target populations: The COPE program is available to women aged 25 or older with current PTSD symptoms and problematic substance use.

Locations: All suburbs within NWMPHN

Alcohol and other drug counselling service | CatholicCare

CatholicCare’s Drug and Alcohol Program provides information and treatment support to help address the complex needs of individuals with alcohol and other drug consumption issues.

The program also provides information and support to family members affected by the use of alcohol and other drugs by another family member. The program provides counselling and care coordination support.

Target populations: Mainstream, Vietnamese, African and Burmese individuals and families.

Locations: Brimbank, Maribyrnong, Yarra


REFERRAL NOT REQUIRED

headspace Melton | headspace

headspace Melton provides young people with a range of integrated mental health, alcohol and other drugs, physical and sexual health and vocational supports.

Young people generally receive a flexible number of sessions based upon their needs.

Target populations:

Young people and their family to access help for problems affecting their wellbeing.

Locations: Melton


REFERRAL NOT REQUIRED

Psychosocial Support Service | cohealth

Psychosocial Support Services will provide much needed support for people with severe and complex mental illness who are not eligible for assistance through the NDIS. The services are for people who would benefit from time-limited, non-clinical psychosocial support.

The length of support can range from eight weeks to a maximum of 12 months, depending on the individual’s needs.

Target populations:

People with severe mental illness who are not eligible for the National Disability Insurance Scheme (NDIS).

Locations: Brimbank, Hobson's Bay, Maribyrnong, Melton, Moorabool, Wyndham

Psychosocial Support Service | Neami National

Psychosocial Support Services will provide much needed support for people with severe and complex mental illness who are not eligible for assistance through the NDIS. The services are for people who would benefit from time-limited, non-clinical psychosocial support.

The length of support can range from eight weeks to a maximum of 12 months, depending on the individual’s needs.

Target populations:

People with severe mental illness who are not eligible for the National Disability Insurance Scheme (NDIS).

Locations: Darebin, Hume, Macedon Ranges, Melbourne, Moonee Valley, Moreland, Yarra

Youth Projects

The Substance Misuse Treatment Program is a primary health service that provides health care and support to improve the physical, mental and social wellbeing of individuals who are homeless or at risk of homelessness and experiencing comorbid alcohol and other drug and mental health concerns.

The program provides appointment based and drop in services from the Living Room Primary Health Service in the Melbourne CBD.

Target populations:

16+ individuals experiencing primary or secondary homelessness.

Locations: Melbourne


REFERRAL NOT REQUIRED

Dardi Munwurro

Aboriginal alcohol and other drug treatment service delivered through brief interventions and care support for Aboriginal men accessing the organisation.

People generally receive a flexible number of sessions to meet their needs.

Target populations:

Aboriginal men

Locations: Preston


REFERRAL NOT REQUIRED

CAREinMIND Intensive Support Service | Westgate Health Co-op

Key aspects of the service are clinical nursing services, medication support, care co-ordination and liaison (clinical and non-clinical services), family support and liaison, improving access to psychiatrist and psychological care.

Target populations:

People with severe mental illness and other complex care needs suitable to be supported in the primary care setting.

Locations: South Kingsville

CAREinMIND Intensive Support Service | Godwin Nhemachena

Key aspects of the service are clinical nursing services, medication support, care co-ordination and liaison (clinical and non-clinical services), family support and liaison, improving access to psychiatrist and psychological care.

Target populations:

People with severe mental illness and other complex care needs suitable to be supported in the primary care setting.

Locations: Hoppers Crossing