System of Care services

Our system of care promotes a person-centred approach to mental health, suicide and alcohol and other drug treatment and care. It supports services that are responsive to community needs and expectations.

Services commissioned under our system of care deliver targeted, appropriate services to a wide range of community and cultural groups at numerous locations across our region.

Services in this directory are presented according to age group, target population, location, treatment type and level of vulnerability to assist people to find the best service for their individual needs.

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Psychological Treatment for People in Residential Aged Care Homes

Low to medium intensity psychological treatment service for aged care residents.

Better Place Australia delivers services to residents of aged care homes located in the north part of the NWMPHN region, encompassing these local government areas: Darebin, Hume, Merri-bek, Yarra, Melbourne, and Macedon Ranges (Gisborne part*).

APMHA Healthcare delivers services to residents of aged care homes located in the west part of the NWMPHN region, encompassing these local government areas: Brimbank, Hobsons Bay, Melton, Maribyrnong, Moonee Valley, Wyndham, and Moorabool (Bacchus Marsh part*).

*Some parts of the Macedon Ranges and Moorabool local government areas are outside the NWMPHN region and so are not included in this program. View a map of our region here.

Target populations: Residents living in residential aged care homes in the NWMPHN region.

Locations: Whole region

REFERRAL NOT REQUIRED

Stepped Care for Older Adults | Merri Health

Professional mental health support for older adults, with mild to moderate mental illness or at risk of developing a mental illness, due to social isolation, loneliness, or life stressors.

Target populations: People aged 65 years and over (50 years and over for people who identify as Aboriginal and/or Torres Strait Islander) with mild to moderate mental illness or are at risk of developing a mental illness.

Locations: Bacchus Marsh, Brimbank, Darebin, Gisborne, Hobsons Bay, Hume, Maribyrnong, Melbourne, Melton, Moonee Valley, Moreland, Wyndham, Yarra

Enrich Program | Orygen

Enrich is a partnership model program operating out of Sunbury Cobaw Community Health. The program employs senior mental health practitioners who are supported with specialist skills from Orygen, including psychiatry.

Target populations: People with a diagnosed mental illness in the Sunbury and Macedon regions.

Locations: Macedon Ranges, Sunbury

REFERRAL NOT REQUIRED

LGBTIQA+ Mentoring Projects | Queerspace

The LGBTIQA+ Mentoring Projects provide mentoring peer-support through one-on-one mentoring.

Mentors provide support with coming out, staying discreet, transitioning, navigating relationships with family and loved ones, or just finding themselves and a place in community.

Target populations: People who identify as LGBTIQA+.

Locations: Whole region

Head to Health Victoria | Wyndham Vale, Broadmeadows and Brunswick East

Head to Health provides advice and a welcoming place for everyone who needs mental health and wellbeing support. It is available to all Victorians of all ages.

The service provides care navigation, access to a multidisciplinary mental health team at Head to Health hubs, and a team-care approach, to complement and supplement GP care.

Target populations: Victorians of all ages

Locations: Whole region

REFERRAL NOT REQUIRED

CAREinMIND Wellbeing Support Service | On the Line

A free telephone and online counselling service for people in the north, central or western suburbs of Melbourne who are feeling the pressures and stresses of everyday life.

The number of sessions available are flexible.

Target populations:

Available to the whole community.

Locations: N/A

Rainbow Recovery | Thorne Harbour Health

Rainbow Recovery is an LGBTIQ+ alcohol and other drug service.

Everyone needs help and support at some point in their lives: whether it’s for mental health, sexual health, to address concerns about alcohol and drug use or just someone to talk to.

Thorne Harbour Health services are developed to improve the health and mental well-being of LGBTIQ+ community members, and they work to be there when and where people need them most.

Services include:

  • brief interventions
  • individual (and family) counselling
  • case management and care coordination
  • outreach.

Group work

  • ReWired – an 8-week program for men who have sex with men addressing methamphetamine use in the context of sex.
  • ADMIN – a group for transgender, non-binary and gender diverse people looking to better manage their alcohol and other drug use.
  • Drink Limits – an eight-week group for LBQ women who are concerned about their drinking.

Target populations: LGBTIQ+ people and their family and friends.

Locations: Brimbank, Hobsons Bay, Maribyrnong, Melbourne, Yarra

The Zone | The Zone Alliance (YSAS, Odyssey House, Drummond Street Services)

The Zone is an AOD intersectional care coordination program for young people and their families.

This program assists young people, families and friends who are experiencing concerns related to alcohol and/or other drug use. It offers:

  • one-to-one support
  • group work support
  • virtual support (telehealth)
  • day stay rehabilitation.

The service helps clients change the way they think about the substance use and find ways to improve their health and wellbeing.

Target populations: Young people (12 to 25 years old) and their families and significant others experiencing harms associated with alcohol and/or other drug use. It focuses on addressing the needs across diverse communities including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, LGBTIQ people, people with comorbid AOD and mental health concerns, people experiencing homelessness, refugees and people seeking asylum.

Locations: Brimbank, Darebin, Hobsons Bay, Hume, Macedon Ranges, Maribyrnong, Melton, Merri-bek, Moonee Valley, Moorabool, Wyndham

REFERRAL NOT REQUIRED

COPE | Eastern Health Turning Point Alcohol & Drug Centre

COPE provide a specialised treatment program for individuals presenting with coexisting substance dependence and significant trauma.

Target populations: The COPE program is available to women aged 25 or older with current PTSD symptoms and problematic substance use.

Locations: All suburbs within NWMPHN

Alcohol and other drug counselling service | CatholicCare

CatholicCare’s Drug and Alcohol Program provides information and treatment support to help address the complex needs of individuals with alcohol and other drug consumption issues.

The program also provides information and support to family members affected by the use of alcohol and other drugs by another family member. The program provides counselling and care coordination support.

Target populations: Mainstream, Vietnamese, African and Burmese individuals and families.

Locations: Brimbank, Maribyrnong, Yarra

REFERRAL NOT REQUIRED

Psychosocial Support Service | cohealth

Psychosocial Support Services will provide much needed support for people with severe and complex mental illness who are not eligible for assistance through the NDIS. The services are for people who would benefit from time-limited, non-clinical psychosocial support.

The length of support can range from eight weeks to a maximum of 12 months, depending on the individual’s needs.

Target populations:

People with severe mental illness who are not eligible for the National Disability Insurance Scheme (NDIS).

Locations: Brimbank, Hobsons Bay, Maribyrnong, Melton, Moorabool, Wyndham

Psychosocial Support Service | Neami National

Psychosocial Support Services will provide much needed support for people with severe and complex mental illness who are not eligible for assistance through the NDIS. The services are for people who would benefit from time-limited, non-clinical psychosocial support.

The length of support can range from eight weeks to a maximum of 12 months, depending on the individual’s needs.

Target populations:

People with severe mental illness who are not eligible for the National Disability Insurance Scheme (NDIS).

Locations: Darebin, Hume, Macedon Ranges, Melbourne, Merri-bek, Moonee Valley, Yarra