CAREinMIND™ mental health services
CAREinMIND provides free mental health services for people in north western Melbourne.
Who is eligible?
CAREinMIND can provide free mental health services for people of all ages who:
- cannot afford (or are ineligible for) other local services
- are experiencing mental health stress from mild to severe
- live, work or study in the north western Melbourne area.
For more detailed eligibility criteria and to find the most appropriate services for your patients, see the System of Care page.
What services are available?
Referrals are managed by the CAREinMIND central intake team for Targeted Psychological Support (TPS) and Intensive Support Services (ISS) services. Referrals for Suicide Prevention and Support (SPS) services are managed by On the Line.
Please refer to the referral enquiries section below for more information on who you can refer to each service, and how to refer.
What is the referral process?
CAREinMIND operates a central referral, intake and assessment system: see the System of Care page for more information.
GPs, psychiatrists or paediatricians can refer children and teenagers to CAREinMIND services. School principals, school counsellors, maternal child health nurses and early childhood staff can also refer under a ‘provisional referral’. A provisional referral means a young client can get two sessions until a GP issues a full referral.
Referrals are assessed and triaged, based on a person’s clinical needs, then allocated to an appropriate, experienced mental health practitioner.
To refer, download a copy of the software-compatible CAREinMIND referral forms from the list below.
If you are a general practice and need help uploading into your software, contact the primary care practice team on (03) 9347 1188.
Note that if referrals are incomplete or ineligible, they may delay your patient’s care. The CAREinMIND team, or On the Line (for SPS only) will contact the referrer with a request for more information or recommendations about alternative services.