Introducing WorkSafe Victoria’s Clinical Hotline Pilot

  2 July 2021  WorkSafe Victoria   |   Third party content – view disclaimer

WorkSafe Victoria (WSV) is completing a Clinical Redesign Program.

This program aims to improve injured worker outcomes. As part of this program, WorkSafe is launching a new hotline for treating health practitioners to have direct access to our panel of workers compensation clinical experts.

These clinical experts (‘hotline clinicians’) include experienced WorkSafe Victoria clinicians from a variety of health disciplines.

The Clinical Hotline pilot is now live and is staffed by WSV GPs, occupational and sports physicians between the hours of 9:00am – 5:00pm, Monday – Thursday.

The Clinical Hotline can be reached by phoning: (03) 4243 6950.

General practitioners are welcome to call outside of these hours and leave a message for a hotline clinician to return their call the following business day.


 Clinical Hotline poster
 Guide to query types

Promotional image for Worksafe Victoria Clinical Hotline.

For more information on this pilot, please contact:

Maryanne Allan: Project Coordinator, Transformation Enablement, WorkSafe Victoria

Sarah Gregorio: Project officer, Transformation Enablement, WorkSafe Victoria

Disclaimer: This article was provided by WorkSafe Victoria. While every effort has been made to ensure the information is accurate, North Western Melbourne Primary Health Network does not warrant or represent the accuracy, currency and completeness of any information or material included within.