Speaking Up Speaks Volumes


11 May 2020 to 31 July 2021

Funding Amount:




Melbourne Macedon Ranges Yarra Moonee Valley Darebin Maribyrnong Hobsons Bay Wyndham Brimbank Moorabool Melton Hume Merri-bek


The Shannon Company was engaged to design and deliver a community awareness campaign to meet these 2 objectives:

  • Improve understanding, awareness and compassion for LGBTIQ+ people to promote supportive and responsive communities
  • Improve health and wellbeing of LGBTIQ+ people, families and communities.

A co-design approach was used, starting with in-depth interviews from a range of people, from health professionals, people with lived experience, parents, local council members, and task force members. LGBTIQ+ people were invited through a range of networks to share their stories as part of the campaign.

A survey of attitudes and 3 campaign concepts were tested with over 1000 people including LGBTIQ+ people. Community leaders were also engaged to share the campaign online and through their organisations. This included faith leaders, teachers, police, health providers, and sporting clubs.




Development of a behaviour change campaign called #SpeakingUpSpeaksVolumes to address discrimination towards LGBTIQ+ communities by non-LGBTIQ+ individuals. Such discrimination contributes to poor mental health outcomes. The primary output of the campaign was social and outdoor media advertising delivered over 2 months, and the creation of an ongoing microsite to host campaign materials.

The campaign achieved more than:

  • 1.5 million Facebook views
  • 413,000 YouTube views
  • 7,950 media mentions.


Read the evaluation report for this project below and learn more about how this project was evaluated. 

Services involved