Resource Type: Poster

Urgent Care Clinic surveys

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  Urgent Care Clinic and Medicare Urgent Care Clinic providers can print/distribute the following patient experience survey posters and flyers. The posters/flyers contain two options for patients: to scan a QR code linking directly to the survey, or have the survey emailed to them or sent by SMS. The surveys are personalised to each clinic … Continued

Medicare Mental Health posters

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The Australian Government’s Medicare Mental Health service delivers free mental health support and advice through clinics, a national telephone service and an interactive website. Website and telephone service previously branded as Head to Health have been renamed Medicare Mental Health. New and existing clients will receive the same free, expert and targeted service. A3 posters: … Continued

NWMPHN Head to Health Data Management System poster

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The Australian Government has appointed North Western Melbourne Primary Health Network to run backend systems and support for the national Head to Health program until at least 2026. This poster explains how the system has supported more than 80,000 mental health referrals across Australia to February 2025.

Medicare Urgent Care Clinics – ‘what to expect’ poster

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This A3 poster is for Medicare Urgent Care Clinic (MUCC) providers. It helps explain what patients can expect when they arrive at an MUCC. MUCCs are funded by the Australian Government, and feature green and yellow branding. For all Urgent Care Clinic resources, including for the joint Victorian and Australian Government funded UCCs (orange and … Continued

Urgent Care Clinics – ‘what to expect’ poster

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This A3 poster is for Urgent Care Clinic (UCC) providers. It helps explain what patients can expect when they arrive at a UCC. UCCs are commissioned by primary health networks with funding from the Victorian and Australian governments, and feature orange and black branding. For all UCC resources, including for the Australian Government funded Medicare … Continued

Medicare Urgent Care Clinics – poster

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This A3 poster is for Medicare Urgent Care Clinic (MUCC) providers. MUCCs are funded by the Australian Government, and feature green and yellow branding. For all Urgent Care Clinic resources, including for the joint Victorian and Australian Government funded UCCs (orange and black branding), view the collection below.

Urgent Care Clinics – poster

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This A3 poster is for Urgent Care Clinic (UCC) providers. UCCs are commissioned by primary health networks with funding from the Victorian and Australian governments, and feature orange and black branding. For all UCC resources, including for the Australian Government funded Medicare Urgent Care Clinics (green and yellow branding), view the collection below.

Looking after your mental health and wellbeing A3 poster

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The new ‘Looking after your mental health’ guide explains the types of mental health support available in the community. Visit nwmphn.org.au/mymentalhealth to learn more. Download the digital posters below.

Mental health referral and access – poster

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Victoria’s mental health service system is rapidly evolving in response to reform. New local, state and federal services mean referral pathways and options for patients sometimes change. It is easy to miss a detail or refer a patient to a service that may not be right for them. You can use our single form to … Continued

NWMPHN Community Participation Plan – poster

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Health equity demands that all communities can influence decisions that impact them. Optimal outcomes demand many voices participate in planning, developing and evaluating health services. To achieve this, North Western Melbourne Primary Health Network frames engagement through its Community Participation Plan. Following extensive consultation, this plan has been reviewed, renewed and refreshed for 2023-26. This … Continued