TAC Announces No Medical Excess

  25 February 2018  Transport Accident Commission   |   Third party content – view disclaimer

Removal of medical excess

Victoria’s Transport Accident Commission (TAC) has removed its medical excess, one of several changes introduced to improve the health outcomes of TAC clients.

For accidents on or after 14 February 2018, TAC clients no longer have to pay a portion of their medical expenses before the TAC covers the costs. Clients can immediately seek treatment without worrying about out of pocket expenses.

Less paperwork

From mid-March, the TAC will also offer a wide range of pre-approved treatments and services, which you can deliver, and refer patients to, without sending a request or calling the TAC first. You can be assured of payment in line with the TAC fee schedule for any treatment or service on the pre-approved list, with no need to contact the TAC beforehand.

You will also no longer need to send reports or clinical notes unless you receive a request from the TAC. Real-time monitoring will flag unusual service consumption, prompting the TAC to contact you, or the client, only when needed.


These changes follow the recent launch of LanternPay, a digital point-of-sale solution accessible via desktop, tablet, smartphone or integrated practice software. LanternPay has transformed how more than 3,000 providers transact with the TAC by improving their cash flow and eliminating the need to submit paper invoices or follow up payments.

These initiatives are in support of the TAC 2020 Strategy to eliminate road trauma and help clients get their lives back on track. For more information about ongoing improvements for providers, visit tac.vic.gov.au/changes

Disclaimer: This article was provided by Transport Accident Commission. While every effort has been made to ensure the information is accurate, North Western Melbourne Primary Health Network does not warrant or represent the accuracy, currency and completeness of any information or material included within.