Managing QR codes, check-ins and staff attestations in primary health care services

People checking in with QR codes in Victoria.
  16 June 2021  NWMPHN   

Under the current workplace directions, all Victorian workplaces must record all workers and all visitors who attended the work premises for longer than 15 minutes.

This includes all general practices and health services.

It is now mandatory for many venues and businesses to perform electronic record keeping for contact tracing purposes using the Victorian Government QR Code Service through the Services Victoria app. However, general practices and health services are not currently included in the list of businesses for which QR codes are mandatory.

In addition to record keeping requirements, it is recommended that health services require staff (including employees, volunteers and contractors) and students on clinical placements to complete a daily attestation before starting work to confirm that they:

  • are free from COVID-19 symptoms
  • have not had contact with a confirmed case of COVID-19 in the previous 14 days.

The Victorian Department of Health has made available to all health care services the use of the Staff Attestation and Visitor Registration (SAVR) application. View the FAQs document (.pdf) and use the included QR code to access the SAVR form.

The SAVR is a way to record daily staff attestations and workplace visitors in a single tool. The SAVR is a form accessed through a QR code (but not through the Services Victoria app). The SAVR is designed to assist with the contact tracing of visitors if needed, and to provide a record of daily staff attestations.

At present, there is no requirement for general practices and health services to change their record keeping processes, as long as they are recording all workers and all visitors who attended the work premises for longer than 15 minutes.

General practices and health services can use the QR Code Service through the Services Victoria app if they wish. Visit the Victorian Government website for more information on how to register your business and set up this service.

We encourage all primary care providers to offer patients the option to check in using a QR code. This could be through the SAVR form or the Services Victoria app. Translated posters on how to use QR codes are available on the Victorian Government website.