Pride in Health + Wellbeing runs a free national annual index (Health + Wellbeing Equality Index) that is free and open to every organisation, and you don’t have to be a member to take part.
This benchmarking index has been designed based on international best practice standards, and can assist service providers and primary health services to baseline their current work, benchmark across the sector and identify gaps and areas for improvement as well as year-on-year growth. Individualised reports are sent to participating services and participation can be anonymous.
The HWEI also has optional staff and service user surveys. These allow services to not only measure what they are doing organisationally but see how well staff are responding to the o and their understanding and comfort levels in providing LGBTQ inclusion. It also then matches your inclusion work to service user experience, to see if the inclusion initiatives are improving the quality of care being received.
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Disclaimer: This article was provided by Pride in Health + Wellbeing. While every effort has been made to ensure the information is accurate, North Western Melbourne Primary Health Network does not warrant or represent the accuracy, currency and completeness of any information or material included within.