HealthPathways Melbourne (HPM) is boosting user safety by upgrading its security protocols. This means you’ll have to set up a new account – but doing so is simple, fast and guarantees your online safety!
Here’s what you need to do:
Existing users should visit HealthPathways Melbourne and click on the banner at the top of the screen inviting you to start the process.
The new accounts have only been available since September 30 2024 and already more than 500 have completed the process.
We recommend you make the switch now with your staff teams.
Need more help? View our quick step tutorials:
- Moving from shared logins to Individual Accounts
- Registering for a HealthPathways Account for the first time
Why individual accounts?
We are committed to providing credible and accessible information to you while minimising the risk of cyber security threats.
Protecting user privacy is paramount for HPM. To find out more, see our privacy policy here.
Existing accounts will stay live until 12 January 2025.
What else do I need to know?
As part of its overall security upgrade, HPM now offers free multifactor authentication (MFA) using Microsoft Authenticator. While not mandatory, MFA is strongly recommended. Learn how – download and use the program here.
HealthPathways Melbourne is a clinical management and referral resource designed for use during consultations. It gives clinicians a single website to access clinical referral pathways and resources.
HealthPathways Melbourne is a collaborative program run by the Eastern Melbourne Primary Health Network (EMPHN) and North Western Melbourne Primary Health Network (NWMPHN).
Access to HealthPathways Melbourne is available to healthcare professionals within the EMPHN and NWPHN regions only.
If you have any questions, don’t hesitate to contact us at info@healthpathwaysmelbourne.org.au
