In order for organisations to maintain access to important digital health tools such as electronic prescribing and My Health Record, they need to ensure that a current NASH PKI certificate is installed.
NASH PKI certificates may be expiring in March 2022 for many organisations. We urge general practices and pharmacies to renew them now.
General practices: if your NASH PKI certificate expires you may no longer be able to access or upload documents to My Health Record and you may not be able to issue electronic prescriptions. This could have implications for meeting Practice Incentives Program eHealth Incentive (ePIP) requirements.
Pharmacies: if your NASH PKI certificate expires you may not be able to dispense electronic prescriptions. You also may not be able to access or upload documents.
The Australian Digital Health Agency is currently conducting sessions designed to step you through the process of requesting and renewing a NASH PKI certificate for your organisation to ensure you can continue to use these digital health tools. These sessions are being held on various days and times, which can be accessed using the dropdown list after clicking on the registration link:
Webinar registration – for pharmacy
Webinar registration – for healthcare providers
It is recommended staff members acting in the role of Organisation Maintenance Officer (OMO) in your organisation attend the session as they are responsible for renewing NASH PKI certificates.
OMOs are also encouraged to check they can log into PRODA prior to attending, to ensure the demonstrated steps can be easily completed following the session.