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Priority Primary Care Centres

Our priority primary care centres (PPCCs) provide care for people with conditions that require urgent attention but not an emergency response.

Promotional image for priority primary care centres.The clinics are supporting nearby hospital emergency departments by providing GP-led care for urgent but non-life-threatening conditions such as mild infections, fractures and burns. They also offer pathology and imaging services onsite or nearby.

Care is available to anyone with or without a Medicare card, at no cost to the patient. (Costs may be required for imaging, pathology and other services.)

Visit the Better Health Channel website to book at a clinic near you.

On this page:

When to visit a PPCC

If your condition is serious, but not life-threatening*, you can visit a PPCC instead of waiting in an emergency department. They have GPs and nurses who specialise in providing urgent care.

They can treat conditions including:

  • mild to moderate infections
  • fever
  • pain when urinating
  • suspected minor fractures and sprains
  • back and muscle pain
  • minor cuts, burns, and insect or animal bites
  • heartburn, vomiting, nausea
  • headaches, migraines and brief fainting
  • constipation, diarrhoea, abdominal pain
  • allergies and rashes
  • light bleeding in the first trimester of pregnancy
  • mild to moderate asthma attacks, coughs and other respiratory symptoms.**

*Call Triple Zero (000) or visit your nearest emergency department if you or someone you know is experiencing an immediate life-threatening emergency.

**If you have tested positive to COVID-19, call the National Coronavirus Helpline on 1800 020 080 or visit the Victorian Government website to access the care you need. Anyone who is mildly unwell with respiratory symptoms (such as coughing, runny nose or fever) can book an appointment at a GP respiratory clinic.

PPCCs in north western Melbourne

Five PPCCs are now open in our region:

Craigieburn PPCC (Supporting Northern Health)
70 Central Park Avenue, Craigieburn
Phone bookings: (03) 8384 0940
Online bookings:

Maribyrnong PPCC (Supporting Footscray Hospital)
G01B/31 Edgewater Boulevard, Maribyrnong
Phone bookings: (03) 9317 1717
Online bookings:

Moonee Ponds PPCC (Supporting the Royal Melbourne Hospital)
34/46 Holmes Rd, Moonee Ponds
Phone bookings: (03) 9945 7724
Online bookings:

Sunshine PPCC (supporting Sunshine Hospital)
421 Ballarat Road, Sunshine
Phone bookings: (03) 8539 2772
Online bookings:
Email bookings:

Werribee PPCC (supporting Werribee Mercy Hospital)
1–5 Station Place, Werribee
Phone bookings: (03) 8734 0340
Online bookings:

PPCCs are commissioned by primary health networks with funding from the Victorian Government.

PPCCs across Victoria

The map below shows all PPCC locations across Victoria. Click the icon at top left to view sites opening soon (these locations are approximate).

Visit the Better Health Channel website to book at a clinic near you.

Communications resources

PPCC providers and their supporting partners can visit the Victorian Department of Health website to download messaging and collateral for use in stakeholder marketing of local PPCCs.

Communications resources for health and community services in our region are available below.