Digital communication: Introducing video telehealth visits and My Health Record with your patients

This webinar focuses on the benefits, barriers and considerations of telehealth consultations in residential aged care facilities (RACFs) and how My Health Record can complement telehealth consultations to improve quality of life and care coordination.

Primary Health Networks (PHNs) are working to support the implementation of telehealth in RACFs. Our aim is for telehealth to have a significant impact on aged care, improving the quality of shared care for older adults and enhancing quality of life. 

The session will also cover a short demonstration on the Healthdirect Australia Video Call telehealth platform along with benefits of My Health Record in RACFs.  

Speakers

Dr Sanka Amadoru, Geriatrician - Aria Health

Dr Sanka Amadoru consults in Heidelberg and undertakes residential care visits within metropolitan Melbourne. Dr Sanka works at Austin Health and has a teaching appointment the University of Melbourne. 

Dr Sanka has expertise in all areas of geriatric medicine with interests in cognitive health, dementia, delirium and older persons’ mental health. 

His broader professional interests include digital health and innovation, aged care research and clinical trials (including dementia imaging and treatments), medical education and government policy in aged care. 

He is a member of the Royal Australasian College of Physicians, Australian and New Zealand Society for Geriatric Medicine, the Australian Medical Association, Alzheimer’s Association International Society to Advance Alzheimer’s Research and Treatment, Australasian Institute of Digital Health and the Australia/Sri Lanka Medical Aid Team. He is also a digital health adviser at the Australian Digital Health Agency. 

Jude Cobb, Video Call Customer Engagement Specialist - Healthdirect Australia

Jude Cobb is the Video Call Customer Engagement Officer at Healthdirect. She works in the areas of education and training, communications, customer support and the management of the Video Call Resource Centre knowledge hub. Jude is passionate about telehealth and believes all Australians should have equal access to healthcare, no matter where they live or their circumstances. 

Vandana Chandani, Manager, Education, Partnerships and Clinical Use Policy, Programs and Engagement - Australian Digital Health Agency

Vandana is the manager of education, partnership and adoption at Australian Digital Health Agency. She is an accomplished public health professional with a strong clinical background with over 11 years' experience in the digital health sector.  

Jodi Earle, Customer Support Officer - Healthdirect Australia

Jodi Earle is the Customer Support Officer for the Video Call team at Healthdirect. She assists with onboarding and ongoing support for Video Call users. Jodi works closely with PHNs, state health telehealth teams and end users to ensure a stress-free telehealth experience for health service providers and their patients.

To view the promotional flyer for this event, please click here.

Learning outcomes:

By the end of this activity, participants will be able to:

• Improved understanding of Healthdirect’s telehealth platform in RACFs
• Recognise the enablers and barriers of video telehealth consultation in RACF
• Demonstrating how My Health Record can support telehealth consultations in RACFs.