After-hours toolkit for residential aged care homes

North Western Melbourne Primary Health Network has developed a comprehensive toolkit to help aged care homes better support residents during the after-hours periods.

It allows staff to assess current preparedness, keep resident medical records up to date, prepare action plans for each, communicate with relevant family members, and compile a directory of local health, welfare and emergency services.

The toolkit is the result of consultation with the aged care sector, and collaboration with South Eastern Melbourne Primary Health Network, Ambulance Victoria and Victorian Virtual Emergency Department.