Unless otherwise indicated, copyright in the content of this website is the property of Melbourne Primary Care Network, trading as North Western Melbourne PHN (NWMPHN).

The site may also include content whose copyright belongs to third-parties and which has been lawfully included in this site by agreement or specific licence.

All content is protected by Australian copyright law and, by virtue of international treaties, equivalent copyright laws in other countries. Users may for their own, non-commercial purposes view or make copies of material contained on the site, but content should not be systematically downloaded and/or stored in any form whatsoever, and under no circumstances should any content be reproduced and made separately available online.

Copyright enquiries relating to this site should be directed to authorised officer listed at the bottom of every page.


All of NWMPHN's services are provided free of discrimination based on age, race, gender identity, sexuality, religious or political belief or activity or any other characteristic possessed or assumed as protected under Victorian and Australian anti-discrimination law.

Delivery Policy

All events organised through NWMPHN can be booked via the Events page. A registration confirmation will be forwarded to the email address provided in the booking form. The registration confirmation email provides the following details:

  • Event Name
  • Attendee’s Name
  • Date of Event
  • Start Time and
  • Location

Our payments are set up via eWAY (online payment gateway), our 3rd party payment provider that provides payment facilities to NWMPHN. The invoice for the payment will be forwarded by eWAY to our consumer. Please email if you have any questions about the event, to unregister for the event or to update attendance.

Refunds and Return Policy

NWMPHN will consider a refund request, if the request for refund is made 7 business days prior to the date of the event. Normally refund payments will be issued to the person/organisation that initially paid the fee and will be made via the same method as the initial payment. There is no additional administration fee for cancellation requests.

Please email us at at least 7 business days prior to event date if you wish to cancel your booking and organise a refund. Refunds will not be processed if the request has been made outside the 7 business day period. Requests for a refund will be acknowledged within two working days of receipt and processed within three weeks of receiving the cancellation request.


NWMPHN does not warrant or represent the accuracy, currency and completeness of any information or material available on its website.

NWMPHN reserves the right to change information or material on the website at any time without notice, including but not limited to details relating to programs, courses, fees and services.

Please note NWMPHN may discontinue, vary or make unavailable programs and courses contained in the website at any time without notice.

It is the user’s responsibility to consult directly with NWMPHN to confirm the accuracy, currency and completeness of information found on the site, particularly before acting in reliance upon such information.

Web links from this site to external, non-NWMPHN websites should not be construed as implying any relationship with and/or endorsement of the external site or its content by NWMPHN, nor any commercial or other relationship with the owners of such site.

While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.

NWMPHN provides Medicare information as a guide only and recommends general practitioners familiarise themselves with the detailed descriptions contained in the MBS, available at Under the Health Insurance Act 1973 practitioners are legally responsible for services billed to Medicare under their Medicare provider number or in their name.