The National Mental Health eReferral Prototype Project addressed long-standing challenges in manual referral workflows, disconnected systems, and limited visibility between general practice and mental health intake teams. This initiative demonstrates how PHNs can work together to deliver innovative digital solutions that improve access to services and strengthen coordinated care. The project was funded by the … Continued
This year’s report highlights our continued progress in transforming health care across the region. It showcases the programs and projects we commissioned to meet the evolving needs of our communities, and celebrates the work of our dedicated primary care providers. It also reflects our commitment to supporting them through education, practice support and strategic partnerships.
What can be done to boost culturally appropriate mental health assessment and care? In 2023 NWMPHN partnered with Ascot Vale mental health service providers Pola Practice to examine components of culturally responsive practice and explore how to build clinician capability to assess need and deliver safe and appropriate care. The Responsive mental health assessment and … Continued
Over the past five years, Carers Victoria funded by North Western Melbourne Primary Health Network (NWMPHN) has developed, trialled and delivered the online Carer Wellbeing and Connection program to improve social connectedness for people experiencing poor health outcomes in the Hume and Wyndham regions. This Summary Report outlines program delivery and findings.
NWMPHN’s Community Participation Plan 2024-2026 outlines our approach, and how we will strive to bring about our vision of ‘a healthy people and a healthy community’. It was developed with input from our People Bank, Community Council, Expert Advisory Groups and NWMPHN staff. This six-month report, for 1 January to 30 June 2025, provides an overview of … Continued
While developing its Health Needs Assessment 2025-28 (HNA), North Western Melbourne Primary Health Network (NWMPHN) commissioned the Victorian Aboriginal Health Service (VAHS) to conduct community consultations with Aboriginal people in the region. This was the first time NWMPHN had engaged an Aboriginal Community Controlled Health Organisation to collect qualitative data for a HNA. VAHS spoke … Continued
Activating Equity is the refreshed Access and Equity Framework for NWMPHN. NWMPHN is committed to addressing inequities to improve the health and wellbeing outcomes of community members, especially those at greatest risk of poor health. This refreshed framework contains perspectives, tools and resources, making it a flexible guide for stakeholders and commissioned providers.
This framework describes NWMPHN’s role in emergency management. It outlines NWMPHN business response and how the organisation prepares for, responds to and maintains our operations during an emergency. It also highlights our support and coordination role in our region, in preparing for, responding to and recovering from emergencies that have a health impact on communities.
North Western Melbourne Primary Health Network is committed to ensuring stakeholder engagement is imbedded in the culture and core functions of the organisation. This document provides the overarching framework for stakeholder engagement, detailing the principles underpinning our approach, the model of engagement, our key stakeholder groups and roles and responsibilities.
Health Needs Assessments (HNAs) are a key deliverable for all PHNs to the Australian Government Department of Health, Disability and Ageing. NWMPHN’s HNA is a comprehensive compilation of health and wellbeing data and analysis, plus contextual information gathered through interviews, workshops and surveys of community members, general practices, commissioned services, peak bodies, community health, acute … Continued
We acknowledge the people of the Kulin nations as the Traditional Custodians of the land on which our work in the community takes place. We pay our respects to their Elders past and present.
We also recognise, respect and affirm the central role played in our work by people with lived experience, their families and/or carers.
While the Australian Government Department of Health, Disability and Ageing has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.
NWMPHN's delivery of the Australian Government's Medicare Mental Health phone service has been successfully verified under the National Safety and Quality Digital Mental Health Standards.
We acknowledge the people of the Kulin nations as the Traditional Custodians of the land on which our work in the community takes place. We pay our respects to their Elders past and present.
We also recognise, respect and affirm the central role played in our work by people with lived experience, their families and/or carers.
While the Australian Government Department of Health, Disability and Ageing has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.
