Person-centred after-hours action plan

This tool enables staff to summarise key information about care plans for each resident to be compiled, creating a quick and simple reference during an emergency. For more information on community palliative care providers please see this resource. 

Medical support checklist

This helps staff gather, record and communicate essential information when a resident needs medical attention after-hours. It supports decision-making about what service is best to contact in any given instance and ensures swift and accurate communication. The checklist is based on the ISBAR communication tool, assists staff when a resident is unwell, and support is … Continued

After-hours action planning audit tool

Aged care operators can use this to self-assess how prepared they are to care for a resident who becomes unwell or is injured overnight or on a weekend. It identifies essential processes and explains how to access appropriate medical care in a timely manner. The also contains links to other after-hours resources.

Family fact sheet

When a resident is unwell, especially after-hours, clear and accurate communication with family members or carers is crucial. This tool allows essential information to be compiled and shared to nominated people, reducing distress and minimising confusion. This fact sheet is available written in 17 languages: English Arabic Chinese (Simplified) Chinese (Traditional) Croatian Dutch Farsi German … Continued

After-hours toolkit guide for residential aged care homes

This is a step-by-step explanation of the toolkit components, where to find them, and how to use them.

COMPASS: Connecting mental health paediatric specialists and community services – project report

NWMPHN, in partnership with The Royal Children’s Hospital (RCH) Health Services Unit and Mental Health team, piloted an integrated system approach to strengthen paediatric mental health care and reduce to burden on specialist services and hospitals in our region. The result was a project called COMPASS – “Connecting mental health paediatric specialists and community services.”  … Continued

General Practice Update (1 June 2023)

Latest news, CPD training, policy updates and more for general practice teams in the North Western Melbourne Primary Health Network region.

Childhood asthma management

Resources for healthcare providers in Melbourne’s inner west including: locally accessible support services for referrals clinical management tools quality self-management tools for patients further education and training.

Network News (6 June 2023)

Latest news, events, training and opportunities for our commissioned services and primary health care providers in Melbourne’s centre, north and west.

Childhood asthma support – for patients

Resources for children and young people, their parents and carers in Melbourne’s inner west.