Nadine is 47 years old and presents to her local GP with a nine-month history of night sweats, low mood, fatigue and sleep disturbance. She reports that her work as a community mental health worker has been very stressful lately and things have not been going well at home. She has recently found out that … Continued
Casey (they/them), 19, is a non-binary economics student who has recently moved from rural Victoria to the inner city for study. They present to a GP clinic for the first time for a repeat of their asthma inhaler medications. Apart from asthma, Casey does not have any other medical conditions, and takes no other medication. … Continued
Case 1: A 48-year-old patient has heard about the new lung cancer screening program. He has been a heavy cigarette smoker for most of his life, and has quit in the past year with the help of his regular GP. He would like to get screened for lung cancer. Case 2. A 59-year-old patient presenting … Continued
A woman, 45, has booked telehealth appointments for her mother, 70, and her daughter, 10. They all live in the same house. The woman did so because she remembered seeing signs in her regular clinic asking people with respiratory symptoms not to come in. Her mum and daughter have both developed flu-like symptoms. She remains … Continued
Latest news, events, training and opportunities for our commissioned services and primary health care providers in Melbourne’s centre, north and west.
Using secure webforms to refer people experiencing mental ill health to our referral and access team NWMPHN’s secure webform is a user-friendly online form that talks directly to the system that our mental health referral and access team uses to process referrals. It is an alternative to Healthlink SmartForms (for those using HealthLink-enabled software) and … Continued
Using HealthLink SmartForms to refer people experiencing mental ill health to our referral and access team GPs and other health professionals using HealthLink-enabled clinical software can use a SmartForm to refer anyone experiencing mental ill health to our mental health referral and access team. HealthLink SmartForms are secure and trackable digital referral pathways embedded in … Continued
Activating Equity is the refreshed Access and Equity Framework for NWMPHN. NWMPHN is committed to addressing inequities to improve the health and wellbeing outcomes of community members, especially those at greatest risk of poor health. This refreshed framework contains perspectives, tools and resources, making it a flexible guide for stakeholders and commissioned providers.
Latest news, events, training and opportunities for our commissioned services and primary health care providers in Melbourne’s centre, north and west.
Urgent Care Clinic and Medicare Urgent Care Clinic providers can print/distribute the following patient experience survey posters and flyers. The posters/flyers contain two options for patients: to scan a QR code linking directly to the survey, or have the survey emailed to them or sent by SMS. The surveys are personalised to each clinic … Continued
We acknowledge the people of the Kulin nations as the Traditional Custodians of the land on which our work in the community takes place. We pay our respects to their Elders past and present.
We also recognise, respect and affirm the central role played in our work by people with lived experience, their families and/or carers.
While the Australian Government Department of Health, Disability and Ageing has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.
We acknowledge the people of the Kulin nations as the Traditional Custodians of the land on which our work in the community takes place. We pay our respects to their Elders past and present.
We also recognise, respect and affirm the central role played in our work by people with lived experience, their families and/or carers.
While the Australian Government Department of Health, Disability and Ageing has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.
