RAISE IT communications pack

The RAISE IT campaign is an initiative led by North Western Melbourne Primary Health Network (NWMPHN) to address the stigma and discrimination associated with alcohol and other drug (AOD) use across primary care settings. Grounded in extensive research, stakeholder consultation, and co-design with people with lived experience, the campaign empowers health practitioners, administrative staff, and … Continued

Common dermatology challenges in primary care (31 March 2026)

Dermatologic presentations are common in general practice. This webinar, facilitated by NWMPHN in collaboration with Western Health, includes vignettes of common primary practice complaints, including various differential diagnosis, and how to differentiate between them. Session resources Presentation slides (.pdf)

Seasonal respiratory diseases – Immunisation annual update (26 March 2026)

Participants from primary care and residential age care homes (RACH) will learn how to identify and manage patients with needle phobia, using supportive communication and behavioural strategies to reduce anxiety. The session will also cover how to prevent, manage, and report common vaccine administration errors, supporting quality and safety in clinical practice. Session resources Presentation … Continued

Your patient just asked ChatGPT about their results … now what? Navigating AI-informed patients and the new My Health Record landscape (18 March 2026)

Your patient has just received pathology results in My Health Record and, before their next appointment, asked ChatGPT what it means. This is already happening in consulting rooms across Australia, and the new Better and Faster Access reforms will make it more common. From mid-2026, pathology and diagnostic imaging reports will be shared to My … Continued

HealthPathways Melbourne case study – Paediatric intoeing over several years

Luca, four, attends the clinic with his father, who is concerned that the child’s feet “turn inwards” when he walks and runs. Luca’s childcare educators have also mentioned that he trips more often than other children during outdoor play. He does not complain of pain but has recently started avoiding running games.  

Common gastroenterology problems in general practice and outpatient settings: optimising evaluation and management (17 March 2026)

This webinar explores practical strategies for managing common gastrointestinal conditions in general practice and outpatient care. It covers the evaluation and treatment of gastrointestinal reflux disease (GORD) and its complications, plus updates on chronic liver disease including cirrhosis and portal hypertension, and approaches to managing H. pylori in the context of antibiotic resistance and gastric … Continued

Palliative care resources for primary care

The following resources are for health care workers providing palliative and end-of-life care for patients. Visit North Western Melbourne Primary Health Network’s palliative care webpage for more. NWMPHN education and resources Webinars: Practical palliative care for general practices: working together for better outcomes (19 November 2024) Understanding the role GPs play in community palliative care … Continued

PM Peer Connect – Growing and keeping great practice teams (19 February 2026)

Welcome to our face to face Practice Manager Peer Connect meetings – a new opportunity for practice managers to connect, share, and grow together. Whether you’re new to the role or a seasoned leader, work in general practice or at an allied health practice, these sessions are designed to support and inspire. Session resources Presentation … Continued

Nurse Skill Share: Immunisation (4 March 2026)

This face to face Nurse Skill Share session is a space for nurses to learn, share, and grow together. For providers delivering immunisations in the primary care setting, this interactive session covered best practice for conducting comprehensive immunisation appointments and introduces essential tools and resources to support your practice. See resources below. Presentation slides Austin … Continued

HealthPathways Melbourne case study – Paediatric patient with fever

A girl, four, is brought in to see her GP by her worried parents. She has not been herself for the past three days. The parents report lower than usual energy levels, and a fever that improves with paracetamol. The GP starts observing the child, who is sitting on her mother’s lap, while taking a … Continued