Community participation progress reports

 These 6-montly reports provide an overview of how NWMPHN is tracking with activities in our Community Participation Plan 2024-2026.  

Medicare Mental Health promotional pack

The Australian Government’s Medicare Mental Health service delivers free mental health support and advice through clinics, a national telephone service and an interactive website. Website and telephone service previously branded as Head to Health have been renamed Medicare Mental Health. New and existing clients will receive the same free, expert and targeted service.

Urgent Care Clinics – communications pack

Urgent Care Clinics (UCCs) provide care for people with conditions that require urgent attention but not an emergency response. UCCs are commissioned by primary health networks, with funding from the Victorian and Australian governments. Australian Government funded clinics are also known as Medicare Urgent Care Clinics, or MUCCs. Providers can download the posters and flyers … Continued

PHN explainer videos

North Western Melbourne Primary Health Network (NWMPHN) has published three new animations that serve as easy-to-understand explainers of our role within the health care sector and community. The videos, produced alongside Punchy Digital Media, are titled: What is primary health care? What is NWMPHN? How does NWMPHN work with its community to make health care … Continued

Shared maternity care workshops 2024

In October 2024, the second annual Shared Maternity Care Collaborative webinar workshops were held. Leading obstetrician and gynaecology experts from Mercy Health, Northern Health, the Royal Women’s Hospital, and Western Health covered important antenatal topics. Workshop 1: Third trimester issues and infectious diseases in pregnancy Workshop 2: Endocrine and haematological conditions in pregnancy Click below … Continued

Access and Equity Framework 2021-24

At North Western Melbourne Primary Health Network we believe everyone has the right to the best health care possible. While we have a strong public health system made up of dedicated health professionals and organisations, not everyone in our community is able to access that system in an equitable way. See below our Access and … Continued

Improving childhood asthma management (ICAM) communities of practice

North Western Melbourne Primary Health Network (NWMPHN) has been working with Safer Care Victoria (SCV) to establish and manage a community of practice that promotes cross-sector collaboration and communication. It aims to build relationships, knowledge, trust and efficiencies across the local asthma care system. As this structure matures it has a potential “system stewardship” role … Continued

Hospital care at home resources

The hospital care at home resources package comprises videos and digital information resources designed to increase awareness and understanding of hospital care at home in Victoria. The creation of these resources was a collaborative effort involving the three Melbourne Health Service Partnerships. Real-life stories of patients and carers were included to provide relatable content that … Continued

Cultural Responsiveness Assessment Tool – all documents

The Cultural Responsiveness Assessment Tool (CRAT) has been developed for use by primary health care providers commissioned by North Western Melbourne Primary Health Network (NWMPHN). The Tool is designed to support NWMPHN’s commissioned services to provide culturally responsive and accessible primary health care services and to improve equity and cultural safety for consumers from culturally … Continued

Aboriginal and Torres Strait Islander health toolkit

  North Western Melbourne Primary Health Network commissions several programs to support Aboriginal and Torres Strait Islander people to better manage complex and chronic health needs, including those related to mental health and alcohol and drug use. We work in partnership with Aboriginal and Community Controlled Health Organisations and general practices to improve health outcomes … Continued