The Cultural Responsiveness Assessment Tool (CRAT) has been developed for use by primary health care providers commissioned by North Western Melbourne Primary Health Network (NWMPHN).
The Tool is designed to support NWMPHN’s commissioned services to provide culturally responsive and accessible primary health care services and to improve equity and cultural safety for consumers from culturally and linguistically diverse (CALD) backgrounds. CALD communities experience inequities in service access and health outcomes due to a range of factors including language barriers, discrimination, and cultural and structural differences that may impact on the experiences of people accessing programs and services.
To get started, please download and read the Implementation Guide below.
