Western Health – eHealth Gateway now live

  19 March 2018  Western Health   |   Third party content – view disclaimer

Western Health has been trialling a eHealth Gateway project with a small number of local clinics, allowing them to receive notifications using secure electronic messaging instead of fax.

We are pleased to announce that we are now ready to extend the service to all practices in our catchment. Using the eHealth Gateway, practices can reduce their staff workload and reduce faxing costs by receiving the following notifications electronically:

  • Admission, discharge, deceased notifications
  • Outpatient notifications: referral received, triage outcome, waitlist notification and appointment notification
  • Discharge summaries, Pharmacy Medication Summaries, some outpatient letters

How does it work?

Western Health uses a product provided by Core Medical Solutions (CMS) called Pulse. Pulse is a secure messaging system which is part of the Digital Medical Record used at Western Health. There is no cost for practices to have this system installed, or to receive messages from Western Health. CMS also offer a dedicated GP Helpline to assist practices if there are any issues during installation and operation of Pulse.

How do I sign up?

If you would like to transition to electronic messaging, please visit our website or contact the GP Integration Unit on 8345 1735 or gp@wh.org.au. ​

Disclaimer: This article was provided by Western Health. While every effort has been made to ensure the information is accurate, North Western Melbourne Primary Health Network does not warrant or represent the accuracy, currency and completeness of any information or material included within.