The Commonwealth Department of Health, together with HealthLink, has developed a new electronic referral process allowing GPs to refer their patients to My Aged Care directly from their practice management systems. After an initial pilot and some improvements based on participant feedback, the new e-Referral form can be accessed from within compliant clinical software.
The e-Referral form is intuitive, easy to use and accessible through the patient’s electronic medical record. By pre-populating patient information, the focus is on screening the patient, making it the quickest and easiest way to refer patients to My Aged Care. Once submitted, the e-Referral form is safely and securely sent to My Aged Care.
Information on how to access the new e-Referral form, including Quick Start Guides, is available on the My Aged Care website. For user and technical support or to enable access, contact HealthLink through their customer service email helpdesk@healthlink.net or by calling 1800 125 036.
GPs can also send electronic referrals to Austin Health, Eastern Health, Northern Health, Carrington Health and Banyule Community Health, this is available through compliant practice software. To find out how, watch this video.
Disclaimer: This article was provided by HealthPathways Melbourne. While every effort has been made to ensure the information is accurate, North Western Melbourne Primary Health Network does not warrant or represent the accuracy, currency and completeness of any information or material included within.
