Options for health professionals supporting senior Australians during the coronavirus pandemic

  23 July 2020  NWMPHN   |   Third party content – view disclaimer

Senior Australians are at greater risk of more serious illness if they catch coronavirus. As we move towards a COVIDSafe Australia, it is important for people at greater risk to take extra steps to protect themselves.

Older people should continue to maintain 1.5 metres distance from people they do not live with and practise good hygiene. These are the best defences against coronavirus.

There are support services available for older Australians if they would like to continue to stay at home to protect themselves.

  • Telehealth appointments with their GP rather than face-to-face appointments.
  • Delivery of prescriptions through their pharmacy.
  • The new Older Persons COVID-19 Support Line provides information, support and connection Monday to Friday, 8.30am to 6.00pm on 1800 171 866.
  • People over the age of 65 can access prepared meals or priority online and telephone grocery shopping. They can contact My Aged Care on 1800 200 422 from Monday to Friday 8.00am to 8.00pm and Saturday 10.00am to 2.00pm.
  • The Community Visitors Scheme is available for people feeling isolated and would benefit from friendship and companionship. Visit health.gov.au/cvs for more information.
  • The FriendLine is for anyone who needs to reconnect or just wants a chat on 1800 424 287. All conversations with FriendLine are casual and anonymous and friendly volunteers are ready to talk about anything and everything.

If you or your patient would like further information about support services available or about COVID-19, please visit the Department of Health website.

With the Commonwealth Department of Health.

Disclaimer: This article was provided by NWMPHN. While every effort has been made to ensure the information is accurate, North Western Melbourne Primary Health Network does not warrant or represent the accuracy, currency and completeness of any information or material included within.