New resource for GPs to help people seeking asylum access support services

  27 May 2019  NWMPHN   |   Third party content – view disclaimer

The Status Resolution Support Services (SRSS) program provides support to people seeking asylum while their visa applications are being assessed. This can include accommodation, income support and case management.

In mid-2018, the Department of Home Affairs changed the policy settings to restrict the eligibility criteria for the SRSS Program. These changes meant that those on the program may not have access to the full suite of support. The changes also meant that people seeking asylum who have the right to work and do not meet a high threshold of vulnerability as assessed by contracted SRSS providers would be exited from the program even if they are unemployed and do not have a form of income. The Department of Home Affairs and SRSS providers assess recipients’ vulnerability. The four elements to the vulnerability assessment are:

  • Physical health barriers that are ongoing; permanent disability; or cognitive impairment
  • Mental health barriers, with a current diagnosis and treatment plan in place
  • Single parents with pre-school aged children (children under six); pregnant women; a primary carer for someone with a significant vulnerability; people aged 70 and over
  • A major crisis for the client (including events such as family violence, house fire and flood)

General practitioners can assist people seeking asylum who need to be reassessed to receive SRSS payments by completing this letter template confirming a patient’s health status.

The template was developed by AMES Australia and Refugee Health Network of Australia with the Department of Home Affairs.

To find out more visit the Royal Children’s Hospital website.

Disclaimer: This article was provided by NWMPHN. While every effort has been made to ensure the information is accurate, North Western Melbourne Primary Health Network does not warrant or represent the accuracy, currency and completeness of any information or material included within.