The Disability Liaison Officer (DLO) at Royal Melbourne Hospital supports people with a disability, their families and carers to utilise hospital services and access the support, care and treatment they need. The DLO is a point of reference, advice and guidance for members of staff, patients, carers within hospital setting about disability issues and supports. The service has a strong focus on making sure people with a disability can access screening and treatment for COVID-19 and can also facilitate access to non-COVID-19 services directly or indirectly impacted by the health emergency.
What Disability Liaison Officers do:
- Support all people with a disability, their families and carers to access all services across Melbourne Health and their usual health services
- Work with health care teams to provide safer, accessible and more inclusive care during your hospital stay and outpatient clinic appointments
- Assist with accessing services such as the National Disability Insurance Scheme (NDIS)
- Be the point of contact for patients, specialist disability accommodation (SDA) providers, family and carers for inpatient and outpatient services
- Provide Information and support for inpatient teams regarding individuals care needs in hospital and at home
- Support for people with a disability, their families and carers in accessing assessment and/or treatment for COVID-19.
If you have a person with a disability who has special needs and would benefit from some assistance accessing our health services, please let us know.
Disability Liaison Officers contact information:
Service operates Monday to Friday.
Phone: 0468 567 553
Disclaimer: This article was provided by Royal Melbourne Hospital. While every effort has been made to ensure the information is accurate, North Western Melbourne Primary Health Network does not warrant or represent the accuracy, currency and completeness of any information or material included within.