COVID therapies helpline now available for PBS prescribers

A package of Paxlovid medication.
  18 May 2022  NWMPHN   

Editor’s note May 2023: This helpline has now ceased operating.

The Victorian Department of Health has launched a pharmacy helpline to support PBS prescribers in the prescription of oral antivirals nirmatrelvir and ritonavir (Paxlovid) and molnupiravir (Lagevrio) to COVID-19 patients in the community.

The helpline is staffed by Alfred Health pharmacists experienced in prescribing COVID-19 early therapies. It is intended for use by Victorian PBS prescribers such as GPs and nurse practitioners.

The helpline is staffed 7 days a week from 8am to 5pm and can be contacted on (03) 8290 3801.

More information about COVID-19 early therapies is available on HealthPathways Melbourne, and on the Victorian Department of Health website and fact sheet.

Please note: this helpline does not provide information for patients. Patients should call the National Coronavirus Helpline on 1800 020 080 or call 000 in a medical emergency.