QI activities

Increase timely referrals to palliative care

About this activity

Use the QI template below to help you review your clinic’s processes for identifying patients who may soon need palliative care, and the referral procedures to ensure they receive it.

Identify patients aged 75 and older with chronic conditions associated with a higher risk of death and at risk of hospitalisation.
Number of patients reviewed for palliative approach in clinical meetings.
Improvement ideas
  • Request a free education visit from a local palliative care provider to help the practice team understand the services available and referral requirements.
  • Determine which higher risk group you will focus on and identify relevant patients using Pen CAT4.
  • Use social media and posters/leaflets in the practice to raise awareness of what palliative care services can offer. Consider a ‘myth busting’ approach to overcome misconceptions about palliative care.

Download the QI template below for more improvement ideas.

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QI Activity Template – Increase timely referrals to palliative care  (657 KB)