North Western Melbourne Primary Health Network has developed a comprehensive toolkit to help aged care homes better support residents during the after-hours periods. It allows staff to assess current preparedness, keep resident medical records up to date, prepare action plans for each, communicate with relevant family members, and compile a directory of local health, welfare … Continued
This tool enables staff to summarise key information about care plans for each resident to be compiled, creating a quick and simple reference during an emergency. For more information on community palliative care providers please see this resource.
This helps staff gather, record and communicate essential information when a resident needs medical attention after-hours. It supports decision-making about what service is best to contact in any given instance and ensures swift and accurate communication. The checklist is based on the ISBAR communication tool, assists staff when a resident is unwell, and support is … Continued
Aged care operators can use this to self-assess how prepared they are to care for a resident who becomes unwell or is injured overnight or on a weekend. It identifies essential processes and explains how to access appropriate medical care in a timely manner. The also contains links to other after-hours resources.
When a resident is unwell, especially after-hours, clear and accurate communication with family members or carers is crucial. This tool allows essential information to be compiled and shared to nominated people, reducing distress and minimising confusion. This fact sheet is available written in 17 languages: English Arabic Chinese (Simplified) Chinese (Traditional) Croatian Dutch Farsi German … Continued
This is a step-by-step explanation of the toolkit components, where to find them, and how to use them.
NWMPHN, in partnership with The Royal Children’s Hospital (RCH) Health Services Unit and Mental Health team, piloted an integrated system approach to strengthen paediatric mental health care and reduce to burden on specialist services and hospitals in our region. The result was a project called COMPASS – “Connecting mental health paediatric specialists and community services.” … Continued
Latest news, CPD training, policy updates and more for general practice teams in the North Western Melbourne Primary Health Network region.
Resources for healthcare providers in Melbourne’s inner west including: locally accessible support services for referrals clinical management tools quality self-management tools for patients further education and training.
Latest news, events, training and opportunities for our commissioned services and primary health care providers in Melbourne’s centre, north and west.
NWMPHN's delivery of the Australian Government's Medicare Mental Health phone service has been successfully verified under the National Safety and Quality Digital Mental Health Standards.
