A pocket guide for new arrivals

The Western Refugee Health Partnership published this pocket guide for refugees and asylum seekers. The guide is written in simple language and aims to help new arrivals understand and navigate the health care system.

A guide to making links (cross sector referrals) – for AoD, homelessness and mental health sector workers

This document is intended to be a resource for workers in the AOD, mental health and homelessness sectors in Melbourne’s north and west. It has been designed to help with: cross sector referrals providing accurate information to assist you when you’re helping your clients to make decisions about services.

Asking the question: are you (or is the person) of Aboriginal and/or Torres Strait Islander origin?

A training resource developed for health employees working in mainstream health organisations of Inner North West Melbourne. An Inner North West Primary Care Partnership (INW PCP) Closing the Health Gap initiative supporting improved health care access for Aboriginal and Torres Strait Islander Communities. This training was developed to address the specific training needs for “Asking … Continued

Working with patients when there are language barriers

A guide to accessing and using the Translating and Interpreting Service for health professionals working in private practice.

NWMPHN Commissioning Framework

This document outlines North Western Melbourne Primary Health Network’s (NWMPHN’s) approach to commissioning. Commissioning is the core way that Primary Health Networks (PHNs) deliver patient-centred, integrated health care services and reforms. The commissioning model allows us to effectively and efficiently implement local solutions and strategies, based on evidence and needs, to address the health needs … Continued