The Chronic Conditions Management (CCM) quality improvement (QI) toolkit provides a practical guide to help general practices implement continuous QI activities for managing chronic conditions. It supports primary care teams in delivering structured, proactive and person-centred care – enhancing continuity, improving patient outcomes, and increasing efficiency. The toolkit aligns with the revised CCM Medicare Benefits … Continued
North Western Melbourne Primary Health Network (NWMPHN) has developed a quality improvement toolkit to assist general practices boost screening and detection of hepatitis B among their patient cohort. Eliminating hepatitis B as a public health concern in Victoria is a priority goal to address the growing burden of liver cancer. Chronic hepatitis B remains undiagnosed … Continued
Primary care providers have an important role in Closing the Gap – a National Agreement, and commitment by the Australian Government to achieve health equality and to improve the health, wellbeing, life expectancy of Aboriginal and Torres Strait Islander people within a generation. For general practices, making changes to support Closing the Gap include better patient identification, chronic disease prevention and management, and delivery of culturally appropriate care. There are more than 10,000 Aboriginal and Torres Strait Islander people in our region. This Closing … Continued
General practices play a pivotal role to diagnose, treat and educate people with diabetes to manage their conditions and avoid complications. General practices can also help people prevent developing type 2 diabetes with the right advice, care and targeted health promotion. This workbook has been created by general practice, for general practice, with input from … Continued
By documenting Quality Improvement activities, your practices can build on improvements every year. Keeping a record of each QI also helps to keep your team approach and learnings in one place. NWMPHN has developed this Quality Improvement Record template for practices to use, for any QI activity small or large. This template is a simple … Continued
By completing this Practice Partnership Plan with us, North Western Melbourne Primary Health Network (NWMPHN), you can identify what your practice would like to improve over the next 12 months. It also helps us to know where and how we can support you. This is a living document that is shared and reviewed throughout the … Continued
It is estimated that one in eight patients in any general practice is a carer. Carers provide a vital role in our society, and enable patients to maintain their independence, wellness and quality of life. The care that they provide may range from emotional and practical support for a few hours a day or around … Continued
The Practice Incentives Program Quality Improvement (PIP QI) Incentive is designed to encourage practices to improve patient outcomes and care through quality improvement processes. In partnership with their Primary Health Network, practices may choose any area of improvement informed by their clinical information system. By submitting the PIP Eligible Data Set to their PHN, eligible … Continued
This workbook has easy-to-follow steps that take you through ‘Plan, Do, Study, Act’ (PDSA) cycles to analyse your performance and make measurable improvements. It covers advance care planning, palliative care and voluntary assisted dying. It can also be used alongside the new General Practice Reports that we provide quarterly to each practice.
‘Plan, Do, Study, Act’ (PDSA) cycles are used to analyse your practice’s quality improvement performance and make measurable improvements. This is an extract from the Quality Improvement workbooks. It should be used along with the Model for Improvement and other tools found in these workbooks.
NWMPHN's delivery of the Australian Government's Medicare Mental Health phone service has been successfully verified under the National Safety and Quality Digital Mental Health Standards.
