QI toolkit: Chronic Condition Management

The front cover of NWMPHN's Chronic Condition Management Quality Improvement toolkit

The Chronic Conditions Management (CCM) quality improvement (QI) toolkit provides a practical guide to help general practices implement continuous QI activities for managing chronic conditions.

It supports primary care teams in delivering structured, proactive and person-centred care – enhancing continuity, improving patient outcomes, and increasing efficiency.

The toolkit aligns with the revised CCM Medicare Benefits Schedule items and the Strengthening Medicare reforms.