Responsibilities:
The receptionist is responsible for performing a variety of clerical duties and maintaining the presentation of a professional medical practice.
Read in conjunction with the practice policy and procedure manual.
The receptionist’s duties include:
- fax, scan and file documents
- open, stamp incoming mail and post outgoing mail daily
- check email and the correspondence in Outlook. Communications well documented for all staff via emails and Outlook
- answer the telephone, taking appointment in a courteous and professional manner
- perform accurate data entry of patients’ details and update record regularly
- receive and convey messages in writing, verbally and electronically
- respect patient’s / staff confidentiality in the waiting room
- bill patients and receipt moneys by cash and the use of EFTPOS machine
- daily reconciliation of billing and receipts
- clean consulting rooms and maintain cleanliness of the practice
- ensure all occupational health and safety policies and procedures are followed
- ensure all faxes, printers and copiers are stocked with paper and change cartridge when indicated
- ensure the doctor’s room is equipped with office and medical supplies as needed
- inform the Practice Manager the purchase the office and medical supply upon approval and sign for deliveries when necessary
- cold chain management and monthly stocktake of all immunisations
- monthly notifications on all recall systems
- notifications of old x-rays to be picked up
- monthly stocktake of drug samples
- recording of petty cash
- follow and update Practice Manuals regularly for routine procedures
- any other administrative duties as directed by the senior receptionist.
Essentials qualifications and experience:
- excellent interpersonal skills
- able to communicate effectively with a variety of people
- able to work independently and as part of a team
- CPR and First Aid Certificate
- computer Knowledge
- understanding of Medical Director and PracSoft and medical terminology an advantage.
For more information or to apply, please contact:
Vimukthi Pathiraja
Email: admin@doctorstaylorslakes.com.au
Phone: 0480220605