Date
Cost
Available to
Continuing Professional Development
CPD Hours unavailable
Co-delivered by IFIC Australia and IFIC Ireland, this two-part webinar series explores how trust can become a deliberate part of care delivery, service design and system change
Webinar 1 uses lived experience and research in MND care to examine what trust means, why it matters and what builds or erodes it. Webinar 2 broadens the focus to consider the role of trust in health equity, implementation, policy and practice, and how trust can be more deliberately supported across care and health systems.
Using motor neurone disease as the central case, this webinar will explore trust in situations where needs can change rapidly, time is precious and care must be coordinated across multiple professionals and services. Participants will examine how trust can be built quickly enough to support timely decision-making, changing needs and continued engagement with care.
Participants will explore:
- What trust means within a care relationship;
- What helps to build, test or erode trust in professionals and services;
- How trust is experienced when needs are changing quickly;
- How trust influences confidence, communication and engagement with care.
Facilitated by:
Dr Karen Hutchinson
Senior Research Fellow, University of New South Wales
Dr. Dominika Lisiecka
Lecturer, Department of Nursing and Healthcare Sciences
Munster Technological University
Learning outcomes:
- Identify where trust is being built or eroded across a person’s care journey;
- Apply practical trust-building behaviours in conversations, decisions, handovers and transitions;
- Strengthen continuity and coordination through trusted relationships and trust-companion roles;
- Develop a trust recipe that responds to the changing needs of a person, family or care situation.
