After Hours in Aged Care: From Policy to Practice - Session Two

Session Two of the Primary Health Network Webinar Series for Residential Aged Care Staff.

Delivered in partnership by the Victorian, Tasmanian and Adelaide Primary Health Networks, the After Hours in Aged Care webinar series brings together residential aged care staff from across the country to explore practical solutions to current sector challenges.

Join us for this FREE three-part webinar series to support Residential Aged Care Homes (RACHs) to strengthen after-hours care, improve clinical decision-making, and prepare for future models of care.

Session Two: Embedding Practical After-Hours Systems

Topics include:

• What strong after-hours systems look like in practice
• Escalation pathways and role clarity
• Governance and documentation
• Lessons from high-performing RACHs

Guest Speaker:

Andrea Russell is Director of Clinical Services at Great Ocean Road Health and a Registered Nurse with more than 30 years of experience in aged care and healthcare across Australia and the UK. Passionate about improving outcomes for older Australians, Andrea has seen the aged care sector evolve significantly throughout her career and continues to champion person-centred, high-quality care. Known for her practical approach, she brings real-world stories, proven strategies and achievable tips to help residential aged care homes improve care outcomes—regardless of their size, circumstances or current quality indicator results. She is also a PhD candidate at Deakin University researching consumer choice and risk enablement in falls prevention in residential aged care.

Register for the webinar series:

Register for session one: Tuesday 21 July 2026, 10.30am to 11.30am

Register for session two: Tuesday 18 August 2026, 10.30am to 11.30am

Register for session three: Tuesday 15 September 2026, 10.30am to 11.30am

In registering for this event, you acknowledge that attendance and evaluation data will be shared with the participating PHNs.

Learning outcomes:

• After hours doesn’t have to be an afterthought.
• Practical support, real-world insights, and future-focused conversations for aged care leaders and frontline teams.