Executive leadership team

Chief Executive Officer

Mr Christopher Carter

MBL, GDipHlthProm, GMQ, BSW, FAIM, GAICD

Chris is a broadly skilled leader in health and primary health care with extensive experience in managing complexity, driving transformational change and delivering organisational outcomes.

His experience encompasses strategic planning of services, service and system redesign, organisational development, redesigning and implementing new models of care or service delivery and building organisational capacity through collaboration and partnerships with a variety of organisations. Chris’ career has included work as an allied heath practitioner, an educator and policy maker, an international development and evaluation consultant, and as an advocate for young people and marginalised populations in a variety of roles.

Chris’ qualifications include a Master of Business Leadership, Graduate Diploma in Health Promotion, Bachelor of Social Work, and an Executive Certificate in Leadership and Management.

Print this page

Executive Director, Health Systems Integration

Ms Bianca Bell

BNursing, BASC (Health Promotion), Cert. IV Training & Assessment

Bianca has a strong track record of driving evidence-based primary care and health system reform, in partnership with general practice and local hospital networks. She has worked in the general practice sector for more than 18 years in a range of education focused, liaison and management roles across both the acute and community sector.

Before joining North Western Melbourne Primary Health Network (NWMPHN), Bianca was the GP liaison manager at Western Health for 9 years. Bianca has since been the director of integrated care and the director of primary health care improvement at NWMPHN.

Bianca is passionate about championing the vital role of primary care teams in providing care for the community. She is driven to see better integration of primary care with the broader health system and to facilitate improved communication to ensure patients experience a seamless experience throughout the health system.

Print this page

Executive Director, Service Development and Reform

Mr Jagjit Dhaliwal

Jagjit Dhaliwal is an outcomes-focused executive with more than 15 years’ experience in leadership and management roles.

His experience spans a diverse range of settings in the United Kingdom and Australia, including corporate sector and not-for-profit organisations, rural health services, health and human services, early years education and care, and primary health commissioning.

Before joining North Western Melbourne Primary Health Network, he was executive director, Community Services at IPC Health and executive director, Primary Health Services at Murray Primary Health Network.

Mr Dhaliwal is passionate about delivering high-quality, sustainable care that is geared to meet the needs of consumers.

Print this page

Executive Director, Insight, Performance and Digital Services

Ms Emma McKeown

B. Health Science (Health Information Management), B. Information Science (Information Systems)

Emma McKeown is a results-oriented leader with more than 17 years’ experience in health and analytics. She has diverse experience across leadership roles in private hospitals, private health insurance and the medical technology industry. Before joining North Western Melbourne Primary Health Network, Ms McKeown was a senior director in PwC’s National Health Practice, where she led specialist data and analytics teams to work with public and private health clients to build analytics-driven organisations.

Ms McKeown is passionate about using data and analytics to better understand the precise needs of an individual or community, and to transform the services around them to deliver high-quality outcomes at a sustainable cost. She specialises in developing analytics capability to obtain insights from diverse data sources through the design and implementation of solid data analytics foundations and frameworks, and the development of user-friendly applications and tools.

Print this page

Executive Director, Systems

Mr Craig Walker

Masters of Education

Craig Walker is a human resources and corporate services professional with more than 20 years of experience working across a diverse range of local and global industries. His areas of expertise include improving business systems, developing and executing change management processes, and enhancing staff capabilities and performance.

Before joining North Western Melbourne Primary Health Network, he was HR services manager for the University of Wollongong and senior HR manager for global information technology services firm Capgemini.

Mr Walker is passionate about developing workplace cultures that encourage diversity and collaboration, and harness the very best in people.

Print this page