We collaborate with our community and with organisations across all levels of the health care system, and beyond.
We work with GPs and general practice staff, allied health and community health organisations, pharmacists, hospitals and specialists, patients, consumers and carers, peak and community groups, and governments. Together we build partnerships, consult and innovate to design better health solutions.
Our standard contract and heads agreement templates, which include our terms and conditions and a new foreword, explain how we want to work with you – our providers.
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These documents are an integral part of our commissioning cycle and incorporate our organisation’s values.
Our commissioning cycle
Our commissioning cycle has three key elements:
- Develop insight. We determine the needs of our community and explore the current system’s capacity and scope, analysing the market to gather the evidence needed for planning and service.
- Plan and deliver. In partnership with our community and sector, we plan our approach and develop models aimed to get the best outcomes for our region. Our procurement is transparent. This ensures we choose the best approach, which builds on the existing system and supports.
- Evaluate and improve. We develop strong relationships with our providers, sharing what we learn and working together to evaluate our activities and manage performance. This is a key part of our commitment to continuous quality improvement.
By entering into a contract, your organisation understands that our relationship and the activity we have procured will be based on these values, as we work together in partnership to achieve the quadruple aim of effective primary care.
Ultimately, we strive to increase the efficiency and effectiveness of health services for patients, particularly those at risk of poor health outcomes.
This is our anchor, it is why we are here.
