Incoming faxes to the Royal Melbourne hospital not received between 5 and 9 December 2022

  16 January 2023  The Royal Melbourne Hospital   |   Third party content – view disclaimer

Due to a technical issue with our referral software that has now been resolved, some areas of the Royal Melbourne Hospital (RMH) may not have received, or received incomplete faxed referrals from external health care providers.

We understand that referring providers did not receive a ‘referral unsuccessful’, or similar message to notify them of the issue.

Please note: if your service sent referrals between 8:00am on Monday 5 December 2022 and 10:00am Friday 9 December 2022, it is likely that the RMH did not receive them. To this end, we kindly request that these referrals are faxed to the impacted RMH service below:

Outpatients: 03 9342 4234
Subacute Ambulatory Care Service (SACS): 03 8387 2217

We apologise for any inconvenience this may have caused.

If you have any queries, please contact the GP Liaison Office via email: or phone: (03) 8387 2161.

Download a PDF copy of this information.

Disclaimer: This article was provided by The Royal Melbourne Hospital. While every effort has been made to ensure the information is accurate, North Western Melbourne Primary Health Network does not warrant or represent the accuracy, currency and completeness of any information or material included within.