New form and distribution process for PPE requests

  28 February 2022  NWMPHN   

The Australian Department of Health is changing the way it distributes personal protective equipment (PPE) from the National Medical Stockpile to primary care providers – general practices, Aboriginal Community Controlled Health Services (ACCHS), general practice respiratory clinics (GPRCs) and pharmacies.

Primary Health Networks will continue to be responsible for accepting PPE orders; however, PPE will now be delivered by a national distributor, DHL. This will streamline PPE distribution and allow primary care providers to track PPE deliveries through DHL. (Please note tracking is not available on the last of our locally stored PPE bundles, which will be delivered by our local distributor – we will confirm once this supply is exhausted and we switch to DHL.)

There is now a new PPE request form. As you enter information it will direct you to the PPE packages for which your service is eligible.

General practices including ACCHS and GPRCs can request Living with COVID PPE Bundles, Emergency Provision PPE and pulse oximeters.

Community pharmacies can request Living with COVID PPE Bundles and Emergency Provision PPE.

Please refer to the PPE request form and fact sheets for general practices (.pdf) and pharmacies (.pdf) for more information including eligibility requirements and the types of PPE that are available.

GPs providing face-to-face treatment for COVID positive patients and requesting PPE bundles will now be required to submit their Australian Health Practitioner Regulation Agency (AHPRA) registration number.

General practices providing face-to-face treatment for COVID-positive patients are now also able to receive up to 10 pulse oximeters. Practices which have placed previous orders for pulse oximeters can now access an additional 5 if required.

Provision of Living with COVID PPE Bundles is due to cease on 30 June 2022 for general practices providing face-to-face treatment for COVID-positive patients, and on 31 March 2022 for vaccinating pharmacies. Refer to the fact sheets for general practices (.pdf) and pharmacies (.pdf) for more information.

North Western Melbourne Primary Health Network (NWMPHN) processes all PPE requests and submits them to the Australian Department of Health once per week. All orders must be submitted to NWMPHN by 12pm on Friday. Requests submitted after this time will be processed the following week.

Our old PPE forms are no longer active. You may need to update your bookmarks.

NWMPHN will ensure all outstanding PPE requests received before this change are fulfilled.

Nurse practitioner owned or led primary care practices and allied health services can use the new form to request emergency PPE (surgical masks and goggles/face shields).

Visit for more PPE information and links to the new forms.