Coronavirus disease (COVID-19)
mental health resources for better care.

Page last updated: 10:40am, 10 June 2020

Health professionals and primary health care workers should be aware of increased mental distress during the coronavirus pandemic. There are also reports of increases in the number of people experiencing family violence, and alcohol and other drug dependency.

The resources on this page will assist primary health care services to provide better care for patients during the pandemic.

HealthPathways Melbourne

There are many pathways on HealthPathways Melbourne that are being regularly updated to reflect service options for your patients. Key pathways include:

Need a login? Request access here or contact

CAREinMIND™ mental health and suicide prevention services

GPs and referrers should note that we are working with all our CAREinMIND providers to enable continuity of care during the pandemic. Browse available services using the System of Care search tool on our website.

Changes to service delivery modes are being updated in the local referrals section of HealthPathways Melbourne.

CAREinMIND™ low intensity wellbeing support service

CAREinMIND Wellbeing Support Service offers free 24/7 telephone or online counselling to people living, working or studying in the North Western Melbourne Primary Health Network region.

If you, one of your patients or someone you know is experiencing anxiety, grief, loss, sadness or stress, call 1300 096 269 or visit to access free support. No referral is needed.

Beyond Blue coronavirus mental wellbeing support service

Beyond Blue has been funded to create a dedicated coronavirus wellbeing support line.

Trained counsellors are available 24/7 to support anyone feeling worried or struggling to cope during the pandemic on 1800 512 348.

Visit for more information, plus advice and strategies to help people manage their wellbeing and mental health during this time.

Head to Health

Head to Health includes a dedicated COVID-19 support section with resources.

The Head to Health website provides Australians with trusted information and digital supports to help support everyone's mental health and wellbeing during this pandemic. This page covers where to get the facts about the COVID-19 outbreak, tips for maintaining good mental health, information on how to access mental health services, information for parents, and how to keep older Australians safe and connected by helping them get established online.

  Go back to COVID-19 hub