Coronavirus disease (COVID-19)
education and training for primary care.

Page last updated: 11:00am, 24 April 2020

Online training, webinars and upcoming education sessions for primary care workers during the coronavirus pandemic.

Telehealth within your practice webinar

This NWMPHN webinar lays out the foundations of telehealth, how it can be implemented, how to navigate risks and barriers and how to coordinate workflows. We also looked at successful case studies from our region.

Adult vaccination update webinar

This NWMPHN webinar was presented by Dr Peter Eizenberg on 16 April 2020 and includes a coronavirus update, recommendations for the 2020 influenza season and a review of the 2019 season. It also covers measles, pneumococcal disease, hepatitis B, reporting requirements and more.

Commonwealth Department of Health webinars

The Department is hosting a series of webinars for health and aged care sector staff working on our national COVID-19 response. The series will be hosted by our Deputy Chief Medical Officers and other experts. You do not need to RSVP for a live webinar. There is no limit on participant numbers. Webinars are available live and on demand.

COVID-19 infection control online training (Department of Health)

Primary care providers can now access online COVID-19 infection control training at

Practice managers meetings

Our upcoming practice managers meetings will be webinar only and provide a chance for practice managers to learn about how to best prepare and manage your practice's approach to COVID-19.

Register now:

Pen CS webinar: CAT Plus and COVID-19

1:00pm – 1:30pm
Tuesday, 21 April 2020

This webinar will demonstrate how you can use CAT Plus to assist with your management of COVID-19.

Learning outcomes

By the end of this session you will be able to:

  • Find high-risk patients and learn how to keep them informed through SMS and voice messages
  • Know how to produce a CAT4 report on COVID-19
  • Be familiar with the available Topbar Apps for COVID-19 including:
    • COVID-19 Disease Tracker
    • CareMonitor Telehealth
    • National Coronavirus Guidance
  • Know how to access resources to assist working with CAT Plus for COVID-19

Register for this webinar

Communicating COVID-19: Preparing clinicians to tackle challenging questions

This free course from the University of Melbourne will provide the health workforce with evidence-based information and language to confidently address questions surrounding COVID-19 from patients, colleagues and the general public.

It aims to:

  • Provide expert-informed answers to questions Australian clinicians face surrounding COVID-19.
  • Deliver digestible, focused core knowledge on COVID-19 drawing on epidemiology, clinical science, ethics and legal expertise.

The course is designed primarily for clinicians in primary care and hospital-based settings. Secondary audiences include pharmacists, nursing and allied health staff, aged care workers, and disability care workers. Elements of this course could be adapted for primary and secondary school teachers and for the general public.

  Access the course

Webinars for pharmacists

The Pharmaceutical Society of Australia has published a number of COVID-19 webinars on its website.

Other webinars and online training

Our COVID-19: Practical measures for general practice session (held on 13 February 2020) is available to watch online.

The World Health Organisation's online course provides a general introduction to COVID-19 and emerging respiratory viruses and is intended for public health professionals, incident managers and personnel working for the United Nations, international organizations and NGOs.

Visit for more education and training sessions.

All education sessions will be webinar only

To limit the spread of COVID-19 we will not be holding face-to-face education or training sessions from 17 March 2020 until further notice. All sessions will be webinar only (if possible).

Please keep updated with our newsletter and emails should the situation change.

  Go back to COVID-19 hub