Sharing experiences improves our care.

What is You Said…™? 

You Said… is an online survey tool, used to collect and measure your experience and outcomes.

You Said… gives you a way to share your experiences of the mental health care you receive, so that we can improve services for everyone in our community through your feedback.

Who is it for?

You Said… is for people who have been referred to CAREinMIND for mental health support services. There is no cost associated with this service.

How does it work?

If you have signed the consent for evaluation box on your GP referral you will be contacted by text or email. In this email or text message you will be invited to complete one short survey before your first counselling session, and two longer surveys during your treatment – at around three months and nine months.

The information you share through You Said… will help us to improve our health services and for you and others.

To protect your privacy and confidentiality all information you share through You Said… is de-identified, unless you choose to give consent for CAREinMIND staff to contact you.

Questions?

Please refer to the FAQs for more detailed information or read more about the survey questions.

It’s great to have you on board!