COVID-19: Mental health

COVID-19) mental health resources for better care.

Page last updated: 3:00pm, 20 July 2021

Health professionals and primary health care workers should be aware of the likelihood of increased mental distress during the pandemic. There are also reports of increases in the number of people experiencing family violence, and alcohol and other drugs dependency.

The resources on this page will assist primary health care services to provide better care for patients during the pandemic. There is also mental health support available for health care workers.

  • HealthPathways Melbourne

  • HeadtoHelp mental health hubs

    Victoria’s six Primary Health Networks have been funded by the Australian Government to set up 15 HeadtoHelp hubs to support GPs by providing extra mental health services during the pandemic.

    HeadtoHelp will provide advice and a welcoming place for everyone who needs mental health and wellbeing support. It is available to all Victorians of all ages, whether their mental health issues are pre-existing or have emerged during the COVID-19 pandemic.

    HeadtoHelp is that extra help GPs may need right now to manage the increased number of people who are needing mental health support at this time.

    HeadtoHelp provides care navigation, access to a multidisciplinary mental health team at the hubs and a team-care approach, to complement and supplement GP care.


  • CAREinMIND™ mental health and suicide prevention services

    GPs and referrers should note that we are working with all our CAREinMIND providers to enable continuity of care during the pandemic. Browse available services using the System of Care search tool on our website.

    Changes to service delivery modes are being updated in the local referrals section of HealthPathways Melbourne.

  • CAREinMIND™ low intensity wellbeing support service

    CAREinMIND Wellbeing Support Service offers free 24/7 telephone or online counselling to people living, working or studying in the North Western Melbourne Primary Health Network region.

    If you, one of your patients or someone you know is experiencing anxiety, grief, loss, sadness or stress, call 1300 096 269 or visit to access free support. No referral is needed.

  • Beyond Blue coronavirus mental wellbeing support service

    Beyond Blue has been funded to create a dedicated COVID-19 wellbeing support line.

    Trained counsellors are available 24/7 to support anyone feeling worried or struggling to cope during the pandemic on 1800 512 348.

    Visit for more information, plus advice and strategies to help people manage their wellbeing and mental health during this time.

  • Head to Health online resources

    Head to Health includes a dedicated COVID-19 support section with resources.

    The Head to Health website provides Australians with trusted information and digital supports to help support everyone’s mental health and wellbeing during this pandemic. This page covers where to get the facts about the COVID-19 outbreak, tips for maintaining good mental health, information on how to access mental health services, information for parents, and how to keep older Australians safe and connected by helping them get established online.

  • Suicide prevention training

    We offer primary care providers free access to online and face-to-face suicide prevention from our partners.

     More information