Supporting practices with Accreditation

Is your practice due for accreditation? Are you a new Practice Manager who has not been through the general practice accreditation process? If so, this RACGP 5th Edition Standards workshop is one for you to attend.

This session will cover the following:

• Purpose and aim of Accreditation including benefits and opportunities it provides for broader QI activities
• Overview of the Accreditation process (registration, self-assessment, survey visit)
• Structure of the standards (5th edition) 
• How to get organised and prepare for the accreditation using a whole of practice team approach
• Closer look at the most common indicators/criterion that clinics find challenging, along with tips and resources

Learning outcomes:

By the end of this session you will be able to:

• Describe the purpose of Accreditation in General Practice including benefits and opportunities for quality improvement
• Outline the steps involved in the Accreditation process from registration through preparation, self-assessment, and the practice survey visit
• Identify practical ways to involve the practice team through all stages of the Accreditation process
• Discuss strategies and resources to address the most challenging and commonly unmet standards

SPEAKER:

Riwka Hagen, Medical Business Services  

Starting her professional career as a Medical Scientist, Riwka successfully implemented and managed a regional laboratory of a major pathology provider before embarking on a career of medical practice management and general practice accreditation. She has managed small, medium and large medical centres and has a strong interest in quality improvement, governance, business planning and financial management. 

Riwka is the Director of Medical Business Services providing consulting, advisory, coaching, training and mentoring services to the health sector Australia-wide including general practices. 

You may also know Riwka as the founder and administrator of the highly active and influential Facebook group ‘Practice Managers Network’ which now has a global membership of over 7000.