The Integrated Team Care (ITC) program supports Aboriginal and Torres Strait Islander people with complex chronic diseases to effectively manage their conditions, through access to one-on-one assistance by care coordinators.
The program aims to assist people to access health services as soon as possible and ensure they have adequate supports to get the care required in a culturally safe way.
ITC providers seek to develop and deliver flexible approaches to improve Aboriginal people’s access to high quality, culturally appropriate health care. It is designed to deliver approaches that best meet local needs through the commissioning process.
ITC is provided by teams of Indigenous health project officers, Aboriginal outreach workers and care coordinators. The teams work across our Primary Health Network region to assist Aboriginal people to obtain primary health care as required.
The objectives of the ITC program are to:
- Contribute to better treatment and management of chronic conditions for Aboriginal people enrolled on the program.
- Improve access to appropriate health care through care coordination and provision of supplementary services for eligible Aboriginal people with chronic disease.
- Foster collaboration and support between the mainstream primary care and the Aboriginal health sector.
- Improve the capacity of mainstream primary care services to deliver culturally appropriate services to Aboriginal people.
- Increase the uptake of Aboriginal and Torres Strait Islander-specific Medicare Benefits Schedule (MBS) items, including Health Assessments for Aboriginal people and follow up items.