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Reporting to the Director, Primary Care Practice, the Program Support Officer performs a variety of administrative services in support of the achievement of organisational outcomes in a timely, reliable and efficient manner. The position entails providing direct support to the Director as well as to their team of program staff.
Your key responsibilities include:
- Work with general practise to improve the quality of systems and programs to improve health outcomes
- Establish and maintain positive and productive working relationships with external providers and stakeholders.
- Work with the administration team to provide reception relief or administrative support during busy periods.
- Submit written and verbal reports to Director as requested/required.
- Facilitate the implementation of the Doctors in Secondary Schools program across the North Western Melbourne region
- Dynamic and innovative project-based role
- Fixed term contract for 12 months
This is an exciting time to join our expanding Primary Care Practice team at the North Western Melbourne Primary Health Network (PHN). The Doctors in Secondary Schools initiative aims to provide and promote school-based health services for 100 Victorian secondary schools, targeting those most in need.
The project entails funding general practitioners (GPs) to provide primary care for students in a school-based setting and to contribute to, and build on schools’ existing student wellbeing programs with the goal of increasing early health literacy and supporting preventive health interventions.
As the Project Officer for the NWM region you will directly facilitate the effective and efficient implementation of this program across the 21 targeted schools in our catchment area. Applying your established program management experience, you will achieve this by working collaboratively with our team at NWMPHN, and in cooperation with the Project Officers based across five other PHNs in Victoria.
As Program Development Manager, Children and Families you will lead program development work within the Children and Families sector and contribute more broadly across the Person-Centred Care Team. The Program Development Manager will work closely with members of the Commissioning Team who have responsibility for an organisation-wide approach to commissioning.
The initial focus of the role will be to develop a strategic response to family violence, requiring close collaboration with other teams across the organisation and with external partners.
Key areas of focus include:
- Planning and program development: Strategically lead the Children and Families commissioning process
- Stakeholder engagement and relationships management: Establish and maintain strong and collaborative professional relationships with internal and external stakeholders operating in the NWMPHN region
- Promote and apply best practice project management and decision making methodologies to ensure timely achievement of deliverables and performance targets
- Lead with a collaborative style to deliver quality outcomes whilst building internal capabilities
- Contracting, compliance and reporting management and evaluation, ensuring quality service delivery
As this is a new position the requirements of the role will evolve to ensure the objectives of the organisation are achieved.
This is an exciting time to join our expanding mental health team at the North Western Melbourne Primary Health Network (PHN) and a rare opportunity to drive quality service outcomes that are tailored to the specific needs of the local community.
The Victorian government is partnering with us to deliver a pilot program targeted towards lowering the suicide rate across regional communities. As the Suicide Prevention and Intervention Project Officer your key objective is to coordinate and drive the implementation of this pilot project in the Brimbank/Melton community.
To achieve this you will facilitate and connect networks in the region, and develop local activity plans that are informed by stakeholders, evidence, needs analysis, and systems mapping. Working closely with our broader team, you will thrive in this autonomous role where you will split your working week between our Parkville offices and on-site in the Brimbank/Melton communities.
Key skills and experience:
- A minimum of 3-5 years experience in public health, mental health, or a related discipline
- Strong understanding of suicide prevention and intervention programs
- Demonstrated experience in stakeholder engagement and relationships management
- Previous experience in community engagement and community development
- Quality communication and interpersonal skills
- Proven experience in project management
- Specific and local knowledge of the Brimbank and Melton communities preferred
Applicants from Aboriginal or Torres Strait Islander background are encouraged to apply.